Customer Service Representative

4 days ago


New Orleans, Louisiana, United States Cowboy Close Full time

Position Overview
We are looking for a dependable and detail-oriented
Customer Service Representative
to join our team. This individual will be responsible for providing exceptional service to clients, addressing inquiries, and ensuring a positive customer experience. The ideal candidate is professional, personable, and able to multitask in a fast-paced environment.

Responsibilities

  • Provide accurate information regarding company products and services
  • Resolve customer concerns and escalate complex issues when necessary
  • Maintain client records and update databases as needed
  • Support internal teams by relaying customer feedback and insights
  • Follow company procedures to ensure consistent service quality
  • Contribute to a positive, team-oriented environment

Qualifications

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities


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