Customer Service Representative
4 days ago
Position Overview
We are looking for a dependable and detail-oriented
Customer Service Representative
to join our team. This individual will be responsible for providing exceptional service to clients, addressing inquiries, and ensuring a positive customer experience. The ideal candidate is professional, personable, and able to multitask in a fast-paced environment.
Responsibilities
- Provide accurate information regarding company products and services
- Resolve customer concerns and escalate complex issues when necessary
- Maintain client records and update databases as needed
- Support internal teams by relaying customer feedback and insights
- Follow company procedures to ensure consistent service quality
- Contribute to a positive, team-oriented environment
Qualifications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
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