Automotive Service Advisor

2 weeks ago

Greensboro, North Carolina, United States Toyota of Greensboro Full time


We are seeking a Assistant Service Manager/Advisor (ASM) to join our Service team.
 
What We're Looking For
 
Our ideal candidate is someone can work in a customer-facing, fast-paced environment coupled with exceptional resiliency and composure.  No previous management or Service Advisor experience is required but welcomed  If you are currently in a customer-facing role and looking to take your career to the next level, this might be the right opportunity for you
 
Why Toyota of Greensboro?
 
  • Closed Sundays
  • 4 day work week
  • Weekly guarantee pay during Training
  • Month end bonus potential up to $1,500
  • No experience necessary
  • All Toyota training will be done in house
WE OFFER:
  • Paid training
  • Medical Benefits, including dental and vision
  • 401(k) retirement plan with company match
RESPONSIBILITIES:
  • Oversee flow of Service Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Work as the liaison between the technician and customer, providing vehicle reports, repair and maintenance recommendations.
  • Ensures that the daily inventory of technicians' time is consistently and ethically sold to service customers.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction. 
REQUIREMENTS:
  • Organized and friendly personality
  • Attendance Mandatory
  • Comfortable working on a Tablet
  • Valid driver's license and automobile insurance.
  • Applicants must be age 18 and up
All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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