Assistant Manager, Patient Business Services

Overview

About the Role

The primary purpose of the Assistant Manager Patient Business Services is to assume responsibilityfor the direct supervision of the clerical staff in Outpatient Oncology Services under direction of the Business Manager. This individual willassist in overseeing the daily operations, maintain an analysis of the productivity of the unit, assess the performance of staff and of keyprocesses, and to ensure customer satisfaction. Assists in addressing operational problems and finding appropriate solutions. Assists theBusiness Manager in providing operational supervision/administrative leadership to multidisciplinary staff. Responsible for meeting thegoals and objectives established by the management team. Responsible for meeting the goals and objectives established by themanagement team. Responsible for compiling reports and submitting them on time.

Responsibilities

What You'll Do

• Provides direct supervision of clerical staff in Outpatient Oncology Services under the guidance of the Business Manager
• Assists in managing daily operations to ensure efficiency and effectiveness
• Monitors unit productivity and evaluates staff performance and key processes
• Ensures high levels of customer satisfaction through operational oversight
• Helps identify and resolve operational challenges with appropriate solutions
• Supports the Business Manager in offering administrative leadership to multidisciplinary teams
• Accountable for achieving goals and objectives set by the management team
• Responsible for compiling and submitting reports in a timely manner

Qualifications

What You'll Bring

• Bachelor's Degree in Business Administration, Finance, Hospital Administration, or a related field
• Minimum of three (3) years of experience in financial, organizational, and oncology administrative practices in a business or hospital setting
• Prior supervisory and/or leadership experience is preferred
• Hands-on experience with computerized registration, scheduling, and purchasing systems required
• Working knowledge of healthcare billing practices and regulations
• Strong leadership skills with the ability to guide teams and maintain operational efficiency
• Excellent oral and written communication skills
• Exceptional customer service skills
• Ability to manage and resolve multiple priorities and issues effectively
• Bilingual skills preferred
• Equivalent education, experience, and/or training may be substituted for the degree requirements

What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation (NJ Job Transparency Law)

The expected salary range for this position is $73,271 - $91,594 - $109,911  per year, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you

Apply for this job onlineEmail this job to a friend Share on your newsfeed
Warning

This job is currently not in the iCIMS Social Distribution system.

Join our Talent Community

Join our Talent Community to receive updates on new opportunities and future events.

Apply for this job onlineEmail this job to a friend
Join our Talent Community

Join our Talent Community to receive updates on new opportunities and future events.

Accessibility (Screen Readers & Browsers) Support

---