Benefits and Referral Coordinator

1 week ago

Torrance, California, United States Orthopaedic Surgical Specialists Full time

Benefits:

  • Health insurance
  • Paid time off
  • Training & development
  • Opportunity for advancement
  • 401(k) matching
  • Bonus based on performance

Job Summary

We are seeking a friendly, organized Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant to join our team You will have an important role in our busy orthopedic surgery office and be an integral part of our patients' care. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

  • 2 to 3 days weekly Benefits and Referrals Coordination:
  • Health insurance authorizations submissions and follow up
  • Patient communication and coordination regarding insurance benefits and authorizations
  • Staff and physician communication regarding benefits and authorizations
  • 1 to 2 days weekly Front Office Receptionist:
  • Greet and checking in patients
  • Collection of co-pays and balances
  • Verification of patient insurance eligibility and benefits
  • Answering phones/ messages, scheduling appointments and responding to patient requests or concerns in a timely manner
  • Addressing and distributing incoming faxes to corresponding staff or doctors
  • Part-time, 1 or 2 partial days weekly, medical assistant responsibilities including rooming patients, EHR entry, common orthopedic postop care, assisting with braces and splints, etc

Qualifications

  • Previous medical office and medical assistant experience required
  • Knowledge of HMO authorizations (Optum/ TMIPA)
  • Strong customer service skills
  • Excellent organizational skills and attention to detail
  • Familiarity with basic computer programs, such as the Microsoft Office suite
  • Knowledge of medical terminology, HIPPA regulations, ICD, and CPT coding
  • Proficient in using phone systems, general office equipment and electronic medical records
  • Bilingual Spanish and English preferred but not required

Full-time. Wages are dependent on experience. Minimum one year experience required.

If you are a friendly and organized individual with excellent communication skills with the above experience, we would love to hear from you.

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