Post Closing Support Specialist

1 day ago


Los Angeles, California, United States SFMC Home Lending Full time

The Loan Delivery Specialist reviews funded files and ships/uploads them to the investor to which they've been designated for purchase. If any suspense items are issued on a file after its receipt by the investor, the Loan Delivery Specialist obtains and satisfies those requirements. 

Duties include:

· Reviews funded loans as assigned and ships to designated investor within designated timeframe

· Audits each assigned loan using the checklist from the loan origination system

· Notifies the Closing Team, Title Company or appropriate team member to obtain corrections for any documents not completed or signed/dated correctly

· Uploads the documents package once the audit is complete

· Contacts the appropriate source to resolve loans conditioned/suspended by an investor within the designated timeframe

· Makes all entries and updates as appropriate within the loan origination system

Requirements

Education and/or Work Experience Requirements:

· years of applicable working experience; mortgage experience is a plus

· High School Diploma required; Bachelor's degree is a plus

Skills:

· Good communication skills

· Aptitude for self-development and learning

· Proficient with MS Office

· Proficient with MS Excel spreadsheet creation and reporting

· Strong planning and organization skills

· Attention to detail

· Ability to multitask and manage multiple priorities

· Ability to complete a high volume of tasks with minimal supervision

· Ability to monitor and follow up on assigned responsibilities

· Appropriate sense of urgency

· High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources


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