Barista/ Cashier

Job Title: Barista & Cake Packaging (Front of House)

Position Overview: As a Barista & and Cashier, you will play a pivotal role in delivering an exceptional customer experience at our café. You will be responsible for preparing and serving a variety of coffee and tea beverages, as well as packaging cakes and baked goods for our customers. Your attention to detail, ability to multitask, and friendly demeanor will help create a welcoming atmosphere for guests while ensuring the highest standards of quality and presentation.

Key Responsibilities:

1. Barista Duties:

• Prepare and serve high-quality coffee, espresso-based drinks, teas, and other beverages according to company recipes and customer preferences.
• Operate coffee machines, grinders, and other equipment, ensuring proper cleaning and maintenance.
• Maintain knowledge of the menu and offer suggestions to customers on beverages and seasonal specials.
• Take customer orders, process payments, and efficiently handle cash register transactions.
• Create a positive and inviting environment for customers through friendly communication and excellent customer service.
• Ensure that drinks are prepared in a timely manner, while maintaining consistency and quality.
• Monitor inventory levels for coffee beans, syrups, milk, and other supplies, and inform the supervisor when stock is running low.

2. Cake & Pastry Packaging:

• Package cakes, pastries, and baked goods neatly and securely for customers, ensuring that they are well-presented and ready for takeout.
• Ensure proper labeling of products, including ingredient lists, allergen information, and expiration dates where applicable.
• Maintain a clean and organized pastry display, ensuring that products are rotated and stocked for easy access.
• Work closely with kitchen staff to ensure freshly baked items are promptly packaged and ready for customer pick-up.
• Offer suggestions and assist customers in choosing from the cake and pastry menu.

3. Customer Service:

• Greet customers warmly as they enter and exit the café, making them feel welcome and valued.
• Handle customer inquiries, concerns, and feedback with patience, empathy, and professionalism.
• Maintain a clean and inviting atmosphere by keeping the front of house tidy, including wiping down counters, tables, and the pastry display.
• Collaborate with colleagues to create a smooth workflow during busy periods.
• Assist with opening and closing procedures, including setting up the café and cleaning at the end of the day.

4. Health & Safety:

• Adhere to health and safety regulations, ensuring cleanliness and food safety standards are consistently met.
• Follow proper food handling practices when handling cakes, pastries, and beverages.
• Maintain cleanliness and organization of workstations, including the coffee bar, packaging area, and customer-facing spaces.

Key Skills & Qualifications:

• Previous barista or customer service experience is preferred.
• A passion for coffee and food, with a willingness to learn and grow.
• Strong communication and interpersonal skills to engage with customers effectively.
• Ability to work in a fast-paced environment and multitask efficiently.
• Attention to detail, particularly when it comes to beverage preparation and packaging.
• A positive attitude and the ability to work well within a team.
• Flexibility to work various shifts, including weekends and holidays.

Physical Requirements:

• Ability to stand for long periods.
• Ability to lift up to 25 lbs (cakes, boxes, etc.).
• Ability to handle and move hot beverages and equipment safely.

Job Types: Full-time, Part-time

Pay: $ $17.07 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person