Program Manager

Job Description
NetImpact Strategies is seeking an experienced Program Manager to lead a multi-disciplinary technical team supporting a large-scale digital modernization effort. This onsite role, based in Alexandria, VA, will provide strategic direction, ensure program delivery excellence, and oversee day-to-day operations across helpdesk, systems, and network teams. The ideal candidate is a strong leader with experience driving transformation within complex enterprise environments.

Responsibilities

• Lead and manage a cross-functional team providing helpdesk, systems administration, and network engineering support
• Drive the planning, execution, and delivery of digital modernization initiatives
• Serve as the primary point of contact for program leadership, ensuring high-quality service delivery
• Oversee program operations including resource allocation, prioritization, and risk/issue management
• Track, manage, and report program metrics, milestones, and deliverables
• Coordinate across technical teams to ensure fully integrated modernization activities
• Establish operational standards, quality controls, and continuous improvement practices
• Support budget management, forecasting, and contract compliance
• Ensure alignment with enterprise architecture, security requirements, and policy frameworks
• Mentor team leads and staff to promote a high-performance culture

Qualifications
Required

• Bachelor's degree, or equivalent experience in a related technical or management discipline
• Eight (8) or more years of experience managing IT programs or projects of similar size and complexity
• Experience leading helpdesk, systems administration, or network engineering teams
• Demonstrated success delivering modernization or digital transformation initiatives
• Proven ability to manage program scope, schedule, budget, and risk
• US Citizenship eligible for a Public Trust
• Ability to work onsite in Alexandria, VA

*Preferred*

• PMP, PgMP, SAFe, or Agile/Scrum certification
• ITIL Foundations or higher certification
• Experience supporting federal IT programs
• Experience with enterprise service management, cloud modernization, or infrastructure transformation
• Understanding of cybersecurity requirements in federal environments

About Us
Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more

About Us
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps , Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact  .