Sales Quality Information Specialist

2 days ago

Cincinnati, Ohio, United States Total Quality Logistics Full time

About the role:

As a Sales Quality Information Specialist for TQL, you will directly assist with support operations through data aggregation and analysis, technical writing, communication, and incident investigation. You will also help implement technology solutions and process improvements through business analysis and communication with stakeholders, facilitators, and partners.

What's in it for you:

  • $55,000 - $65,000 base salary, benefits package and company perks
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Paid volunteer time-off and matching programs to increase your impact to your favorite charities
  • We win wherever we go – Voted a
    Fortune 100 Best Companies to Work For (2023)
    and
    Forbes America's Best Employers (2022)

What you'll be doing:

  • Assist in the investigation of potential operational compliance issues within various departments
  • Conduct regular exploratory audits and reports to identify areas for and maintain system and process improvements
  • Support ad-hoc organizational development projects by tracking and reporting progress as well as acting as a liaison between other departments to solve challenges
  • Assist in the design and improvement of reports, audits, and tools
  • Research the newest methods of optimization and analytics to apply to existing systems

What you need:

  • Bachelor's degree with a focus on Business, Mathematics or Technology, or equivalent experience
  • 1+ years' experience with SQL or another database equivalent preferred
  • 1+ years' experience with PowerBI, Visual Basic for Applications (VBA), and report automation
  • Proficient in Microsoft Office suite with strong Excel skills
  • Strong background in analytics with a track record of delivering valuable insights and recommendations
  • Naturally inquisitive with excellent critical thinking skills
  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment with tight deadlines
  • Outstanding attention to detail, sense of urgency and personal accountability

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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