Chief Operations Officer

Now Hiring: Chief Operations Officer (COO)

Location: Corona, California | Full-Time/On-Site | Travel: Moderate Travel

Department: Executive

Classification: Exempt | Reports To: Chief Executive Officer (CEO)

Our Mission

At Inland Respite, Inc., representing A&S Management, we are dedicated to supporting families and individuals with developmental disabilities by providing compassionate, person-centered care that fosters independence, dignity, and a better quality of life. Our leadership team strives to create sustainable systems and programs that serve both individuals and the broader community.

Position Summary

Reporting directly to the CEO, the Chief Operations Officer (COO) will play a key role in guiding organizational growth, impact, and long-term sustainability. The COO provides executive oversight and leadership across multiple business entities — including direct support programs for individuals with developmental disabilities and real estate development initiatives for community use.

This position requires a strategic, hands-on leader capable of ensuring operational excellence, fiscal responsibility, and alignment with the organization's mission. The COO will oversee all operations, program delivery, property management, compliance, and administrative functions, while fostering a culture of accountability, innovation, and collaboration.

Key Responsibilities

• Organizational Leadership & Strategy

• Partner with the CEO to develop and execute strategic goals and initiatives.

• Provide leadership and direction across departments to ensure mission-aligned performance.

• Participate in Board and Executive Committee meetings, offering insight into performance, risk, and opportunity areas.

• Operational Oversight

• Direct and manage daily operations across all entities, including service delivery, administrative functions, and property development.

• Develop and maintain standard operating procedures and performance metrics.

• Optimize workflows, efficiency, and cross-departmental coordination.

• Lead continuous improvement initiatives and monitor organizational performance.

• Program & Service Delivery

• Oversee programs serving individuals with developmental disabilities, ensuring compliance with all regulatory and funding requirements.

• Monitor caseloads, consumer satisfaction, and service outcomes.

• Collaborate with regional centers, DDS, and other partners to expand and enhance service offerings.

• Facilities, Property & Development

• Supervise operations of land and real estate development projects that support community needs.

• Oversee lease agreements, facility operations, and capital planning.

• Coordinate with architects, planners, and contractors to ensure project success and compliance.

• Financial Management & Compliance

• Partner with the CFO to oversee budgets, contracts, and fiscal performance across multiple entities.

• Monitor cost controls, contract compliance, and grant reporting.

• Support audits, risk management, and adherence to local, state, and federal requirements.

• Team Development & Culture

• Collaborate with the Chief People Officer (CPO) to support recruitment, training, and leadership development.

• Foster a culture of equity, transparency, and collaboration.

• Support performance management, staff engagement, and succession planning.

• Risk Management & Quality Improvement

• Oversee risk management, compliance, and safety programs.

• Ensure proper incident reporting, quality assurance, and corrective action systems.

• Lead quality improvement initiatives to drive performance and service excellence.

Qualifications

• Bachelor's degree required, Master's degree in Business, Public Administration, Social Services, Behavioral Health, or a related field preferred.

• Background in social services or behavioral health is required.

• Experience in respite services is preferred.

• 10+ years of senior leadership experience, including at least 5 years in an executive-level role.

• Proven experience managing complex, multi-site or multi-agency operations.

• Extensive background in developmental disabilities services or broader health and human services.

• Strong financial management, organizational leadership, and strategic planning experience.

• In-depth knowledge of DDS, Regional Centers, Medicaid, HUD, and other regulatory and compliance frameworks.

• Excellent communication, leadership, and relationship-building skills, with the ability to work effectively across multidisciplinary teams and diverse stakeholder groups.

Core Competencies

• Strategic and visionary leadership

• Integrity and ethical decision-making

• Financial and operational acumen

• Innovation and problem-solving

• Community and stakeholder engagement

• Cultural humility and inclusion

• Crisis management and resilience

What We Offer

• Competitive executive compensation and comprehensive benefits.

• A mission-driven, values-based leadership environment.

• Professional growth and long-term leadership opportunities.

• The opportunity to shape services that make a lasting impact in the community.

Apply Today

Join a passionate team leading meaningful change across Southern California. Submit your application and take the next step in your career with Inland Respite, Inc. | Representing A&S Management.