Customer Service Representative

1 day ago

Glen Allen, Virginia, United States V-Tech Solutions Full time $43,200 - $87,600 per year

Job Title: Customer Service Representative

Location: Glen Allen, VA (Onsite)

Duration: 12 Months (Possible Extension)

Job Description:

We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for assisting customers. This is a fantastic opportunity to contribute to a dynamic and collaborative environment.

Responsibilities:

  • Respond to phone calls and email inquiries daily.
  • Maintain accurate customer service records.
  • Resolve customer concerns and provide solutions.
  • Offer resources and information to customers.
  • Refer clients to appropriate departments when necessary.
  • Ensure compliance with company policies and procedures while assisting customers.

Skills and Qualifications:

  • Excellent customer service and communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work calmly under high-stress situations.
  • Effective multitasking skills and a collaborative team spirit.
  • Computer literacy and proficiency in basic office tools.

Experience:

  • Previous experience working in a customer service environment is required.

Job Type: Contract

Pay: $ $21.00 per hour

Work Location: In person

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