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Front Desk Receptionist

7 hours ago


Fort Myers FL, United States Colonial Animal Hospital Full time

Job Overview

Here at Colonial Animal Hospital we are seeking a highly organized and professional Front Desk Receptionist to join our fast paced team. The ideal candidate will be the first point of contact for our clients and patients, providing exceptional customer service and administrative support. This role requires excellent communication skills, proficiency in office management, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and assist clients and visitors in a friendly and professional manner.
  • Manage multi-line phone systems, directing calls to appropriate personnel.
  • Handle incoming and outgoing correspondence, including emails and mail.
  • Maintain an organized front desk area, ensuring it is welcoming and tidy.
  • Perform data entry tasks, including filing and maintaining accurate records.
  • Schedule appointments and manage calendars for staff members.
  • Provide clerical support such as proofreading documents and preparing reports.
  • Utilize QuickBooks for basic bookkeeping tasks as needed.
  • Assist with customer support inquiries, resolving issues promptly and efficiently.
  • Collaborate with team members to ensure smooth office operations.

Qualifications

  • Proven experience in a front desk or receptionist role is preferred.
  • Strong customer service skills with a focus on client satisfaction.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Familiarity with multi-line phone systems and office management procedures.
  • Excellent organizational skills with the ability to manage time effectively.
  • Bilingual abilities are a plus, enhancing communication with diverse clientele.
  • Experience in dental or medical receptionist roles is advantageous but not required.
  • Strong typing skills with attention to detail for data entry tasks.
  • Previous experience as a personal assistant or in administrative roles is beneficial. Join our team as a Front Desk Receptionist where you can make a positive impact through your exceptional organizational skills and customer service expertise

The days and hours are Monday-Thursday 12pm-10pm

Job Type: Full-time

Pay: $ $18.00 per hour

Experience:

  • Front desk: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Fort Myers, FL Required)

Ability to Relocate:

  • Fort Myers, FL 33966: Relocate before starting work (Required)

Work Location: In person