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Front Desk Receptionist/Insurance Pre-Authorization

3 weeks ago

Cleveland, Ohio, United States Complete Image Full time

Job Summary:

We are seeking a friendly and efficient Front Desk Receptionist to provide exceptional customer service and support to our team. The ideal candidate will be responsible for managing the front desk, answering phone calls, and greeting guests. The role requires strong administrative skills, precise data entry, a focus on customer service, and the ability to work well multitasking. Processing payments and scheduling appointments. Insurance pre-authorization and billing.

Responsibilities:

  • Greet visitors and clients, providing a warm and welcoming atmosphere
  • Manage the front desk, including answering phone calls, responding to emails, and taking messages
  • Perform administrative tasks, such as data entry, filing, and proofreading
  • Maintain accurate and up-to-date records and databases
  • Provide exceptional customer service, responding promptly to inquiries and addressing concerns in a professional manner
  • Utilize computer systems to computerize tasks and maintain an organized front desk
  • Manage the reception area, ensuring a clean and organized environment
  • Handle confidential information with discretion
  • Assist with scheduling appointments and meetings
  • Perform other duties as required

Requirements:

  • Computer literacy and the ability to learn new software quickly
  • Excellent customer service skills, with a focus on providing a positive experience for clients and visitors
  • Strong administrative skills, including data entry and filing
  • Ability to work independently and as part of a team
  • Proficiency in proofreading and editing
  • Organizational skills and the ability to prioritize tasks
  • Excellent time management skills and the ability to work in a fast-paced environment
  • Ability to maintain a professional and courteous demeanor at all times
  • High school diploma or equivalent required
  • Post-secondary education in a related field is an asset
  • Previous experience as a Front Desk Receptionist

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: No less than 20 per week

Work Location: In person