Safety Attendant

5 days ago


Rogers, Arkansas, United States TGC Hospitality Management Full time

Position Title: Safety Attendant (Non-Exempt)

ROLE

THIS IS A LIVE ON PROPERTY AGREEMENT

This is a highly responsible position in which the incumbent will live onsite and oversee the property after hours by making rounds through the evening, responding to guest's needs, and acting as manager on duty after hours. Assures operations are according to Brand Standards. This is a part-time position and required to live on property.

ESSENTIAL FUNCTIONS

This position working (3-5) days per week with hours and days varying upon property needs

27 physical inspections of the property are required per week at various times set forth by the property manager and based on the property. You can be asked to complete more rounds as needed based on the demands of business.

The work schedule is seven (7) days per week. The hours (on call) are :

Monday – Thursday: 8:00pm to 8:00am

Friday 8:00pm to Saturday 10:00am

Saturday 4:00pm-10:00am

Sunday through Monday 4:00pm-10:00am

Incident Clock Response - The Safety Attendant responds to any type of problems or issues that occur during on-call hours. The Safety Attendant is required to clock in and out for all incidents

Give tours to potential guests and be able to close the sale

Check in after-hours guests and walk-ins with or without reservations

Conduct a night system audit

Ensure the security needs of the property and guests are met

Respond to requests from immediate supervisor

Wash, dry and fold laundry as directed by management

Administration of keys

Know property emergency procedures

Familiarize yourself with area attractions and services in order to accommodate guest's needs

Suggest/Sell services and amenities in order to accommodate guest's needs

QUALIFICATIONS

Education/Certification: Experience in customer service but hotel operations preferred.

Experience Required: 1 year of related experience.

Skills/Abilities: Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. Proactive and aggressive in solving problems, experienced in recognizing and taking action on opportunities and developing a strong team.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Ability to speak effectively and communicate clearly.

Average Hearing: Ability to hear average conversations at a standard level in an office environment

Repetitive Motion: The employee is regularly required to move about the hotel throughout all departments. May also use a variety of tools and equipment.

Finger Dexterity: The employee is regularly required to use hands to type, and operate equipment and machinery.

Average Vision: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Physical Strength: The employee must occasionally lift and/or move up to 20 pounds occasionally and lift and/or move up to 50 pounds frequently, as well as stand, sit, bend, kneel, squat, and walk for long periods of time. Long hours sometimes required, including nights and weekends.

WORKING CONDITIONS

General hotel environment with climate control and adequate lighting. Position will also require some outside work.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Being able to differentiate between performance standards required and performance standards not meeting requirements

Mathematics Ability: Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions

Language Ability: Ability to read, analyze, and interpret documents. Ability to communicate clearly

Job Type: Part-time

Pay: $ $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Application Question(s):

  • Are you willing and able to work the overnight shift and be on-call while living on property?
  • Are you willing and able to LIVE on property?

Experience:

  • Hotel: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: In person



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