Digital Banking Analyst

1 day ago

Lubbock, Texas, United States City Bank Full time

Job Details
Job Location:    Operations Center - Lubbock, TX
Position Type:    Full Time
Salary Range:    Undisclosed

DescriptionThe position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets, BNK N GO, and Docu-Sign. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement. This individual will have a passion for working in the fintech space and have a desire to continually be learning new things.

Essential Duties

  1. Consistently demonstrates the City Bank Promises and complies with all policies and regulations
  2. Represent the bank to the customer (internal and external) in a courteous and professional manner while providing prompt, efficient, and accurate service
  3. Maintain a clean work area as well as a professional appearance
  4. Prepare tickets as assigned to adjust for product income and expense
  5. Respond to support emails, calls, and online messages received from internal and external customers  
  6. Act quickly on time-sensitive requests
  7. Establish, prepare, and store customer information in a secure manner to comply with Information Security policy
  8. Familiarity and comfort using smartphone and tablets of any brand
  9. Participate in development opportunities as assigned by the manager
  10. Perform duties as assigned by manager

Equal Opportunity Employer/Veterans/Disabled

Qualifications

  • Credit Intern

    2 weeks ago

    Lubbock, Texas, United States City Bank Full time $40,000 - $60,000 per year

    Job Details Job Location:    Main Bank - Lubbock, TX Position Type:    Internship Salary Range:    Undisclosed Description**Internship runs May 18th, August 7th, 2026.**Credit Interns are responsible for analyzing credit information on existing customers to determine if they are in compliance with financial reporting and financial loan covenants...

  • Digital Banking Analyst

    1 week ago

    Lubbock, United States City Bank Full time

    DescriptionThe position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets,...

  • Digital Banking Analyst

    3 weeks ago

    Lubbock, United States City Bank Full time

    Job Details Job Location Operations Center - Lubbock, TX Position Type Full Time   Description The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards,...

  • Digital Banking Analyst

    2 weeks ago

    Lubbock, TX, United States City Bank Full time

    Description The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets,...

  • Digital Banking Analyst

    7 days ago

    Lubbock, TX, United States City Bank Full time

    Description The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets,...

  • Digital Banking Analyst

    9 hours ago

    Lubbock, TX, United States City Bank Full time

    Description The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets,...

  • Digital Banking Analyst

    2 weeks ago

    Lubbock, TX, United States City Bank Full time

    Job Details Job Location Operations Center - Lubbock, TX Position Type Full Time   Description The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards,...

  • Business Banking Relationship Officer I

    4 weeks ago

    Lubbock, United States UMB Full time

    Business Banking Relationship OfficerAs one of UMB's leading lines of business, the Business Banking Relationship Officers are responsible for helping grow the Business Banking loan portfolio, and selling other related revenue generating services to clients. The team is made up of Business Banking Relationship Officers, Treasury Management Officers,...

  • Treasury Management Sales Analyst

    3 weeks ago

    Lubbock, United States Hilltop Holdings Full time

    Job Description PlainsCapital Bank is seeking to hire a Treasury Management Sales Analyst. The Treasury Management Sales Analyst works closely with a team of Treasury Management Officers to grow treasury management revenue and manage risk associated with treasury management products. Responsible for assistance with building proposals and relationship reviews...

  • Treasury Management Sales Analyst

    7 days ago

    Lubbock, TX, United States Hilltop Holdings Full time

    Job Description PlainsCapital Bank is seeking to hire a Treasury Management Sales Analyst. The Treasury Management Sales Analyst works closely with a team of Treasury Management Officers to grow treasury management revenue and manage risk associated with treasury management products. Responsible for assistance with building proposals and relationship...

  • Treasury Management Sales Analyst

    2 weeks ago

    Lubbock, TX, United States Hilltop Holdings Full time

    Job Description PlainsCapital Bank is seeking to hire a Treasury Management Sales Analyst. The Treasury Management Sales Analyst works closely with a team of Treasury Management Officers to grow treasury management revenue and manage risk associated with treasury management products. Responsible for assistance with building proposals and relationship...