Senior Product Delivery Associate

Join our dynamic Deposits 2.0 team as a Senior Product Delivery Associate, where you will have the opportunity to shape the future of banking with your innovative solutions. This role offers a chance to work cross-functionally, promoting business outcomes and putting end users at the forefront, all while reducing manual operational processing. This is a unique opportunity to grow your career and make a significant impact in a consumer-facing company.
 

As a Senior Product Delivery Associate in our Deposit 2.0 team, you will play a pivotal role working closely with the Product Owners, Product Analysts and Engineering teams on multiple initiatives, dependencies, identifying end to end testing customer journeys to be validated in integration environments, lead through execution, delivery and communicate results. This role provides an opportunity to create standards promote efficient process improvements in the testing space and be an advocate for the business ensuring positive and negative results from testing are communicated, tracked, and not repeated and ultimately demonstrate to business partners that functionality is as expected.

Job responsibilities 

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies 
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements 
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources 
• Conduct business analysis in partnership with the product management and technology teams to identify gaps early.
• Influence the requirement formulation phase and lead the teams to adopt behavior driven development or any other framework.
• Use the analysis during planning and findings during execution phases to create required testing artifacts that will help deliver the end-to-end test strategy developed by the team to independently deliver the project start to finish.
• Understand and assess the cross impacts across line of businesses and product team to develop a seamless end-to-end test engagement and strategy, improve engagement through effective dependency management, pick ownership of applications outside of deposits2.0 to drive autonomy in the process.
• Come up with new ideas for continuous improvement initiatives that are related to projects or processes through retrospect, optimization, automation, and documentation and lead them to completion.
• Work towards T-shaped responsibility that spans across product delivery and management roles such as control readiness, release management and support, production validation testing as needed or prescribed by leadership.

Required qualifications, capabilities, and skills 

• 3+ years of experience or equivalent expertise in product management or a relevant domain area 
• Demonstrated performance in either product management or relevant domain area 
• Experience executing operational management and change readiness activities 
• Experience in product deployment processes 
• Minimum of 3+ years Quality Assurance/User acceptance testing experience with hands on creating test plans, test scenarios and test scripts required.
• Minimum of 3+ years' experience in concepts and tools that support Mainframe testing, Application Programming Interface testing, Database testing, User experience and Customer Journey testing and tools such as Postman, Splunk etc.

Preferred qualifications, capabilities, and skills 

• Developed knowledge of the product development life cycle

• Experienced with test management tools such as JIRA, qTest, Bugzilla, Rally, Zephyr, or equivalent, and possesses hands-on experience with automation tools and capabilities including Selenium, TOSCA, Eggplant, and Cypress.

• Bachelor's degree in engineering or a related field; a master's degree is preferred.

• Experience in creating test reports using tools like Tableau is a plus