Driver Onboarding Manager

1 week ago

Gary, Indiana, United States AFC Transport Full time

At AFC, you'll do meaningful work with exceptional people at a company dedicated to supporting our customers' transportation needs
24/7/365
. Founded in 2012, AFC has grown to more than 150 trucks and over 50 full-time employees across three office locations nationwide. We pride ourselves on providing integrated transportation solutions, optimizing profit margins, and consistently exceeding service standards. That's why AFC is a trusted partner for shippers across the country.

At AFC Transport, we've built a workplace where people genuinely enjoy showing up every day. Our Safety,Recruiting and Onboarding team is positive, supportive, and passionate about keeping our drivers—and our operations—running safely and smoothly. If you thrive in a fast-moving environment, enjoy helping people succeed, and love staying organized, you'll feel right at home here.

Position Summary

We are seeking a
Driver Onboarding Manager
who is enthusiastic, detail-oriented, and dedicated to delivering a best-in-class experience for our CDL drivers. This is a
critical role within the Safety Department
, focused on:

  • Onboarding CDL drivers
  • Facilitating orientation
  • Completing contracts and new-hire documentation
  • Maintaining DOT-compliant driver qualification (DQ) files
  • Administering drug and alcohol testing
  • Supporting companywide safety and compliance initiatives

You will play a key part in ensuring AFC remains compliant with all FMCSA regulations while helping every driver start their AFC journey with confidence and clarity.

Essential Responsibilities

  • Organize, coordinate, and facilitate new driver onboarding and orientation sessions.
  • Serve as a resource for new CDL drivers, answering questions and ensuring a smooth, positive experience.
  • Complete onboarding tasks in Tenstreet and McLeod, including contract execution and status changes

Compliance & Documentation

  • Create and maintain Driver Qualification (DQ) files in accordance with DOT and company standards.
  • Administer DOT-regulated random drug and alcohol screenings; interpret results and escalate concerns to the Safety Director.
  • Prepare and maintain safety manuals, permit binders, and compliance documentation.
  • Monitor and maintain driver files, fuel cards, equipment assignments, and equipment swaps.

Operational Support

  • Facilitate onboarding and off-boarding processes within the Transportation Management System.
  • Process incoming mail; scan and route documents to appropriate departments.
  • Support office organization, internal events, and team initiatives.
  • Answer Safety Department phone lines professionally and responsively.
  • Participate in a rotating on-call schedule (every third week) for safety-related emergencies.

QualificationsRequired

  • High school diploma or equivalent
  • 2+ years of experience in onboarding, compliance, safety, or transportation administration
  • Working knowledge of FMCSRs, DOT requirements, and driver onboarding standards
  • Strong attention to detail and excellent organizational skills
  • Effective communication and interpersonal skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Positive, solutions-focused attitude

Physical Demands & Work Environment

  • Standard office environment with consistent use of computers and office equipment
  • Prolonged periods of sitting, standing, and walking
  • Participation in an on-call rotation for limited after-hours needs

Benefits

  • Competitive compensation and benefits package
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • 401(k)
  • Positive, energetic, team-first culture

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