Client Order Specialist, Cortland, NY

Client Order Specialist - Cortland, NY

Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Client Order Specialist to join our Electrical team in Cortland, NY.

Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment,

We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

This Client Order Specialist position is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF. This position is not eligible for immigration sponsorship.

Salary & Benefits Information

The salary range for this position is $19 - $22 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.

Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:

• Validate all documentation submitted by client
• Act as a liaison between Customer, Account Manager, and Operations, as needed
• Process orders across all Intertek systems
• Research and assist with resolving account problems
• Manage new and existing client accounts
• Use financial tools available to determine clients' credit worthiness and status
• Create Intercompany projects
• Assist with resolution of invoicing issues, as necessary
• Create deposit invoices and submitting internal match payments
• Perform other duties as required.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• Associates degree, or high school diploma/GED with 2 years of data entry experience
• Performs with a high level of attention to detail
• Resolution oriented
• Client focused
• Proficiency in Microsoft software applications including Outlook, Word, and Excel
• Previous CRM and web-based computer program experience desired
• Excellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and email
• Thrives in a fast-paced, multi-task environment.
• Strong organizational and time management skills.
• Ability to work independently and problem solve effectively
• Must have proactive and positive attitude
• Must be team oriented
• Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S.
• Applicants must reside in and be able to legally work in the United States.

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email or call option #5) to speak with a member of the HR Department.

* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.