Ford Mobile Service Technician

4 days ago

Saint Paul, Minnesota, United States Roseville Midway Ford Full time

Job Title: Ford Mobile Service Technician

Location: Roseville, MN

Reports To: Service Manager / Mobile Service Manager

Department: Service

FLSA Status: Non-Exempt

Position Summary:

The Ford Mobile Service Technician is responsible for performing vehicle maintenance

and light repair work at customer locations using a fully equipped Ford Mobile Service

van. This position delivers a convenient, high-quality service experience while

representing the dealership and Ford brand in a professional manner.

Key Responsibilities:

● Perform routine maintenance and light repairs at customer sites, including:

o Oil and filter changes

o Tire rotations and replacements

o Battery testing and replacement

o Wiper blade replacement

o Multi-point inspections

o Module reprogramming

o Recalls

● Conduct diagnostic assessments and recommend additional service needs.

● Operate and maintain the Ford Mobile Service van and onboard tools/equipment

in a clean, organized, and safe manner.

● Communicate clearly and professionally with customers regarding their vehicle

needs and completed services.

● Document work performed and ensure all required service records are accurately

entered into the dealership's management system.

● Follow all dealership, Ford Motor Company, and OSHA safety protocols and

procedures.

● Maintain up-to-date knowledge of Ford vehicles, technologies, and mobile

service best practices through ongoing training.

● Promote dealership services and provide a positive customer experience to drive

repeat business.

Qualifications:

● High school diploma or GED required; completion of an automotive technical

training program preferred.

● Valid driver's license with a clean driving record.

● Ford technician certifications preferred (or willingness to complete Ford training).

● Minimum 1–3 years of automotive technician experience.

● Strong mechanical aptitude and problem-solving skills.

● Excellent communication and customer service skills.

● Ability to work independently in a mobile environment with limited supervision.

● Must be able to lift up to 50 lbs and work in varying weather conditions.

Working Conditions:

● Work performed in both outdoor and mobile environments at customer sites.

● Exposure to automotive fluids, moving mechanical parts, and occasional loud

noises.

● May require occasional evening or weekend service calls depending on customer

demand.

Benefits (Optional Section):

● Competitive hourly rate or flat-rate compensation

● Paid Ford factory training and certification opportunities

● Health, dental, and vision insurance

● 401(k) and union pension

● Paid time off and holidays

● Uniforms and mobile service vehicle provided

Pay: $ $30.49 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid jury duty
  • Paid time off
  • Paid training
  • Retirement plan
  • Vision insurance

Work Location: In person

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