Intake Coordinator

8 hours ago


Medford, Oregon, United States ORTC, LLC Full time

Medford Treatment Center is seeking an Intake Coordinator to provide compassionate care to our clients.

$22.00hr-$26.00hr Depending on experience

Relocation Assistance Provided

Our treatment center hours are: 5:00 a.m.- 1:00 p.m. M-F and 6:00 - 10:00 a.m. on rotating Saturdays.

Benefits

  • Health, Dental, Vision Plans: Medical and Vision-employer contribution 90% for employee and 25% for dependents, Dental- 90% employee and 20% dependent.
  • 401k: 4% Safe Harbor match Traditional/Roth options.
  • Voluntary Benefits: Life, disability, accident and critical illness insurance.
  • Life Insurance: $20,000 company-provided coverage.
  • Time-Off: 12 Holidays, sick time per state requirements, 2 weeks' vacation in the first year.
  • Education and Training: RELIAS annual subscription, two paid professional development days per year.
  • Veterans Grant- Covers additional training, certifications, and fees for veterans.
  • Refer, Reward, Repeat: Employee referral program earn up to $2,000 per referral hired.
  • Thanks Reward & Recognition Program
  • Annual Service Awards
  • Team Member of the Quarter & Year Awards
WHAT DOES AN INTAKE COORDINATOR DO?
  • Take incoming appointment request phone calls/Emails and outside transfers and referrals
  • Conduct Pre-Intake Screening on NEW clients
  • If the person is using Private Insurance, ensure all items are complete before scheduling appointment, including copy of insurance card, collect co-pays, explain out of pocket fees, etc.
  • Complete justification for not admitting, if applicable
  • Maintain Pre-Admission Screening Binder
  • Obtain outside records before intake appointment when the client is a transfer
  • Verify insurance (OHP, DMAP, PSCS etc.)
  • Schedule admission appointments
  • Follow up on no shows and document in system
  • Build client chart in computer system
  • Set up signature and pin, take client picture, complete consent to treat, obtain all ROIs
  • Complete admission contract package Inform clients of ride share and reimbursement programs. Give business card, ride sheets, and booklet, if applicable
  • Give client a building tour and review the admit process and what to expect at time of admissions
KNOWLEDGE AND SKILLS REQUIRED FOR THE POSITION ARE:
  • High school diploma or equivalent and have one (1) year experience as a general office clerk
  • Accurate data entry skills with knowledge of basic computing
  • Demonstrate basic knowledge and skill in the use of standard office equipment
  • Valid driver's license
  • Meet Oregon requirements for employment in an opioid treatment program
  • We follow federal guidelines regarding prohibited substances, even those legal at the state level.

Visit our website at to learn more about our mission.

ORTC, LLC is an Equal Opportunity Employer


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