Hostess/Food runner

1 week ago

Huntsville, Alabama, United States The Flying Biscuit Cafe Full time

Job Overview

Join our dynamic team as a host. Your energy and attention to detail will elevate the dining experience, helping create memorable moments for every guest who walks through our doors. This paid position offers a fantastic opportunity to develop your hospitality skills in a fast-paced, energetic environment where guest satisfaction is always the top priority

Responsibilities

  • Safely and efficiently deliver food from the kitchen to tables, ensuring accuracy and presentation standards are met.
  • Collaborate closely with kitchen staff to coordinate timely food service and communicate any special requests or modifications.
  • Assist in maintaining cleanliness and organization of service stations and dining areas to uphold high standards of hygiene and safety.
  • Support servers by refilling beverages, delivering additional items, or assisting with guest requests to enhance overall guest experience.
  • Monitor table status and communicate with front-of-house staff to ensure smooth service flow.
  • Handle guest inquiries courteously, demonstrating excellent communication skills and positive guest relations.
  • Follow proper phone etiquette when taking reservations or answering guest questions over the phone.
  • Maintain knowledge of menu items, ingredients, and restaurant policies to provide accurate information to guests.
  • Use POS systems such as Aloha POS or Micros POS for order entry when necessary, ensuring accuracy in billing and order processing.
  • Uphold hospitality standards by providing friendly, attentive service that makes guests feel valued and welcomed.

Experience

  • Previous host/host experience or food service background is preferred but not required; enthusiasm for hospitality is key
  • Experience working in a restaurant environment helps you understand the flow of service and guest expectations.
  • Strong communication skills are essential for coordinating with team members and engaging with guests effectively.
  • Familiarity with POS systems like Aloha POS or Micros POS is a plus but training will be provided.
  • Experience in hotel or guest services can be advantageous, especially in delivering exceptional guest relations.
  • Knowledge of serving techniques, phone etiquette, and hospitality best practices will help you excel in this energetic role. Join us as a Food Runner and become an integral part of creating joyful dining experiences We value your energy, dedication, and passion for hospitality — all while supporting your growth in a vibrant team environment where every day brings new opportunities to shine

Job Type: Part-time

Pay: From $10.00 per hour

Expected hours: 18 – 32 per week

Work Location: In person

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