licensing supervisor

1 day ago


Charlotte, North Carolina, United States Compass Group USA Full time $90,000 - $120,000 per year

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Licensing Coordinator & Supervisor is a key supervisory role responsible for overseeing business license compliance across a multi-state, multi-entity organization. This role ensures timely acquisition and renewal of required business while assisting with alcohol/liquor licenses by collaborating closely with the Legal and Tax departments. The role also includes process improvement, supervision of compliance staff, and contributing to strategic licensing initiatives.

Key Responsibilities

  • Oversee the day-to-day activities related to business license compliance, including the preparation, submission, and renewal of license applications, data management, and payment processing.
  • Serve as the primary liaison with the Legal department on all alcohol and liquor license matters handled by the Tax Department.
  • Provide guidance and support to field operations and business units managing location-specific licensing obligations.
  • Review, maintain, and improve documentation of licensing processes, offering recommendations to leadership for enhanced compliance and efficiency.
  • Identify opportunities for process automation and operational improvements, leading or supporting their implementation.
  • Assist with resolution of licensing issues, notices, or correspondence with local or state jurisdictions.
  • Lead and mentor licensing compliance staff, fostering a culture of continuous improvement, accuracy, and accountability.
  • Collaborate with third-party vendors and service providers as needed.
  • Support the Controversy & Research team in the preparation and management of audits or regulatory inquiries.
  • Foster effective, professional relationships with internal stakeholders, including peers, direct/indirect reports, management, and external partners, with a focus on teamwork and exemplary customer service.
  • Perform additional duties and special projects as assigned by management.

Qualifications

  • High School Degree required, Associates or Bachelors preferred. Certifications or licenses will be strongly considered, such as paralegal or Project Management Professional (PMP).
  • 7+ years of progressive experience in licensing, compliance, or related functions within a large corporation or public accounting firm.
  • 4+ years of previous supervision experience preferred.
  • Proven experience managing or coordinating business licensing activities or a similar compliance function across multiple jurisdictions.
  • Strong understanding of compliance issues in a complex, multi-entity and multi-state environment.
  • Experience with ERP systems (SAP preferred).
  • Familiarity with licensing platforms and software tools (e.g., License Pro, License HQ).
  • Excellent communication skills with the ability to effectively interact with Legal, Tax, senior leadership, external advisors, and other internal teams.
  • Exceptional organizational, analytical, and problem-solving skills.
  • Self-directed, proactive, and capable of working both independently and collaboratively in a fast-paced environment.

Apply to Compass Group today

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:

Compass Corporate

Julia Vogel

[[req_classification]]



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