Event Concierge

2 weeks ago

Austin, Texas, United States JW Marriott Austin Full time

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As an Event Concierge, you will ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests.



Responsibilities

What You'll Do

  • Greet meeting/event planners in their meeting room to review agendas and timelines to ensure complete satisfaction.
  • Check each meeting room for accuracy of set-up according to Banquet Event Orders (BEO) prior to event.
  • Follow the Event Concierge checklist each day for each meeting room and submit to the supervisor.
  • Attend and participate in daily BEO meetings (when required), daily team Stand-Up meetings, and Pre-Convention meetings for assigned events.
  • Perform other duties as assigned.

What You'll Bring

  • A passion for delivering the best guest service and experience.
  • Desire to take initiative and self-motivate.
  • Good judgment and problem-solving skills.
  • Ability to lift, carry, or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally, as well as stand and move for extended periods of time.

Other Information

What You Can Look Forward To

  • Medical, Dental, and Vision insurance (starting Day 1)
  • Paid Parental Leave
  • Vacation/Paid Time Off (PTO) with rollover
  • DailyPay option
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 2558

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