Scheduled Service Coordinator

7 days ago

Oxford, Ohio, United States Tradewind Aviation LLC Full time

Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.

For more details visit

ABOUT THE CANDIDATE / ROLE 

Tradewind Aviation is looking for a full time Scheduled Service Coordinator to be based in person at our office in Oxford, CT. The ideal candidate will have an instinct to anticipate guest's needs to envision a seamless trip from start to finish to produce optimum results. We are looking for a friendly, confident, and thoughtful person to bring personal service to every interaction. 

RESPONSIBILITIES

  • Consistently demonstrate company values with clients and teammates
  • Be engaged in team meetings and/or training sessions to build your knowledge-base and awareness of company products and initiatives
  • Engage in conversation with our clients while navigating multiple systems and resources
  • Accurately book and confirm domestic and international flight reservations 
  • Respond to clients' questions and requests via email and phone
  • Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication 
  • Inform guests of flight delays via SMS system and phone
  • Assist and educate guests of passport and visa requirements
  • Diplomatically resolve travel-related issues
  • Pursue resolutions to trip issues
  • Other duties as assigned

Requirements

QUALIFICATIONS

  • 1 year of customer service experience
  • Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening), attention to detail, organizational and time management skills
  • Talent to de-escalate difficult situations in a calm, professional manner
  • Self-motivated with the capability to work as part of a close team
  • Independent problem solver
  • Strong typing skills
  • Proficient with internet navigation, instant messenger tools, Outlook and Microsoft Office
  • Capacity to work with frequent changes in procedures, directions, and outcomes
  • Must be flexible to adjust work schedule for seasonality and changes in demand
  • Ability to work non-traditional hours to include evenings, holidays, and weekends
  • Open to receive coaching feedback through regular meetings and apply learnings

PHYSICAL DEMANDS

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 lbs. at times

BENEFITS

  • Competitive salary
  • Medical, Dental, Vision, FSA/DCA and 401(k) plan
  • Paid vacation and sick days
  • Paid Maternity/Paternity Leave
  • Fun, dynamic team with opportunities for rapid advancement
  • Travel benefits on various US and International airlines

  • Treatment Coordinator

    4 days ago

    Oxford, Ohio, United States Dental Associates of CT Full time

    At Oxford Dental Group, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most...

  • Coordinator-Quality and Accreditation

    5 days ago

    Oxford, Ohio, United States Baptist Full time

    Job SummaryParticipates in the planning, development, and implementation of goals and objectives related to accreditation, certification, regulatory, federal, and state requirements. Coordinates gathering and distributing of data in support of these clinical and regulatory programs. Conducts portions of the medical staff performance improvement process,...

  • Director of Dining Services

    6 days ago

    Oxford, Ohio, United States Three Oaks Senior Dining LLC Full time

    About Three Oaks Senior Dining, LLCThree Oaks Senior Dining is a forward-thinking boutique dining services company dedicated to elevating the culinary experience in senior living communities. We specialize in creating highly personalized and meaningful dining experiences that reflect the unique identity of each community we serve.Our passion lies in helping...

  • Customer Service Representative

    2 weeks ago

    Oxford, Ohio, United States Circle K Full time

    Store : 1601 Al Hwy 21 S, Oxford, Alabama 36203Shift AvailabilityDays - Evenings - OvernightJob TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Service Technician

    6 days ago

    Oxford, Ohio, United States Chadwick-BaRoss Full time $20 - $55

    The Service Technician is skilled in assembly/disassembly and repair of heavy-duty equipment. Responsibilities include inspecting, diagnosing, repairing and servicing mechanical, electrical and electronic systems and components of heavy-duty equipment. Candidate must supply own tools.Benefits$2,500 Sign On BonusMedical, Dental & Vision Insurance options for...

  • Retail Customer Service Associate

    5 days ago

    Oxford, Ohio, United States Gillman Home Center Full time

    The Customer Service position is responsible for providing accurate product knowledge, quality and excellent customer service to customers. This position will be scheduled 30-40 hours/week and should have open availability for days, evenings and weekends. Essential Functions:Provide excellent service to customers.Treat all team members, vendors, and...

  • Member Service Representative

    7 days ago

    Oxford, Ohio, United States Summit Credit Union Full time

    This position is primarily responsible for providing support at the level of Member Services and for assisting both the Member Service Officer and the Call Center Staff in handling all members requests and inquires related to credit union services and products by performing the following duties. This position is also required to back up the teller line as...

  • Customer Services Assistant

    1 week ago

    Oxford, Ohio, United States Miami University Alumni Association Full time

    Job TitleCustomer Services AssistantDepartment Marcum CenterWorker TypeRegularPay TypeHourlyHourly Rate16.9Work ShiftScheduled Weekly Hours24Benefit EligibleNoPost-Offer, Pre-Employment Physical Required?NoJob Description SummaryThis part-time position serves as the front desk attendant at the Marcum Hotel & Conference Center.The position provides customer...

  • 26-54 Educational Assistant

    2 weeks ago

    Oxford, Ohio, United States BUTLER COUNTY EDUCATIONAL SERVICE CENTER Full time

    Announcement #26-54 Date: November 14, 2025Effective immediately, the Talawanda School District has a job vacancy described below:Position Classification: Educational Assistant (Cafeteria Supervision)(Monitor)Requirements: Must have a high school diploma or its recognized equivalent to be considered for employment.Location: Bogan Elementary SchoolDescription...

  • Gulfstream G450 Maintenance Supervisor

    1 week ago

    Oxford, Ohio, United States Solairus Aviation Full time $50,000 - $500,000

    OverviewThe Solairus Aviation Maintenance Supervisor will conduct or lead all aspects of maintenance performed on assigned aircraft and ensuring compliance to company policies and procedures regarding airworthiness standards. Specific duties include, but are not limited to, routine maintenance tracking, long term planning, scheduling and completion of...