Assistant General Manager – Cain Park

SUMMARY:
Incumbents oversee the maintenance and operations of Cain Park's performance venues under the direction of the General Manager and Director of Parks & Recreation.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.

• Supervises staff to include prioritizing and assigning work; scheduling staff; conducting performance evaluations; ensuring staff are trained; ensuring employees follow policies and procedures; maintaining a healthy and safe work environment; and making hiring, termination, and disciplinary recommendations
• Assists in planning, developing, marketing, and evaluating all Cain Park performance venue, art gallery activities and special events
• Responsible for the full execution of the Cain Park theater season at the Alma Theater under the supervision of the General Manager
• Helping the General Manger to establish rules and procedures for efficient and effective operation of program; monitors program compliance with laws, rules, and regulations related to provision of recreation and related services; recommends improvements and modifications; prepares various program reports on activities
• Supervises the development and/or distribution of marketing and publicity brochures, press releases, website, social media, fliers, mailings, and/or other related public relations materials; and manage ticket sales
• Prepares, reviews, and maintains a variety of reports and documents related to assigned programs and their associated activities, including financial reports that reflect program revenue, expenses, and participant counts as assigned by the General Manger
• Provides professional-level customer service by serving as liaison with the public, community cooperatives, internal employees, and/or other interested parties; attends a variety of meetings and serves on committees; investigates and resolves issues and/or problems; develops partnerships
• Helps prepare and administer program annual budget by forecasting revenues and expenditures, presenting proposals and payments for approval, and monitoring expenditures for recommended adjustments; purchases equipment and supplies
• Supervises Theater and associated facilities, including their rental, use, and maintenance; monitors facility maintenance and custodial operations to ensure the safety and cleanliness of the facility
• Researches, writes, and monitors grant opportunities, compliance, and requirements
• Works evenings, weekends, and holidays as required
• Maintains regular attendance and punctuality
• Performs other duties of a similar nature or level as assigned by the General Manager or Director of Parks and Recreation.

Supervisory Responsibilities
Exercises supervision of personnel in related area of responsibility.
QUALIFICATIONS:
Knowledge Of

• Public administration
• Public relations principles
• The principles, practices, and methods of operations in area assigned
• Principles and practices of performance and production items
• Municipal budgeting, accounting, finance, and cost analysis
• Project development, administration, scheduling, monitoring, and control systems
• Research methods, practices, and procedures

Skill In

• Scheduling and operating multiple programs and facilities simultaneously
• Interpreting and applying applicable laws, rules, and regulations
• Monitoring and evaluating employees
• Prioritizing and assigning work
• Providing quality customer service
• Preparing and administering budgets
• Contract management and negotiations (Booking performances)
• Developing promotional materials
• Planning, developing, supervising, and managing programs and/or events
• Evaluating program effectiveness
• Preparing and maintaining records and reports
• Interpreting and explaining policies and procedures
• Using a computer and related software applications

Ability To

• Direct and manage professional, multi-disciplined staff
• Develop guidelines, policies, procedures, specifications, requests for proposals, scopes of work, and other related documents
• Develop, evaluate, recommend, and implement processes and procedures
• Interpret and apply Federal, State, and local laws and regulations
• Recognize problems, identify alternative solutions, and make appropriate recommendations
• Interpret a variety of instructions
• Apply critical thinking skills to resolve mathematical, technical, and analytical problems
• Establish and maintain effective professional working relationships with staff, governmental agencies, consultants, and the general public
• Present clear and concise information, verbally and in writing, at all levels
• Develop and deliver presentations
• Conduct research
• Work independently on multiple projects, and exercise discretion and good judgment
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc., to sufficiently exchange or convey information and to receive work direction

Education And/Or Experience
Bachelor's degree in Theater, Performing Arts or a related field, and three to five years of technical experience, including three years of supervisory or lead experience directly related to area assigned or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position, such as those listed above.

Certification/ Licensure
Must have at the time of hire and be able to maintain a valid Ohio commercial driver license.
ADDITIONAL INFORMATION:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

WORK ENVIRONMENT
The work will occur in an office and field environment. While performing the duties and responsibilities the employee may be exposed to loud noise, noxious odors, unsanitary conditions, chemicals, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations.

The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.