Baseball Retail Specialist
4 days ago
Job Overview
About Us: Based in Atlanta, Better Baseball is a nationally recognized leader in baseball and softball. Our mission is to empower players to perform at their best through high-quality products and innovative solutions. We're transforming the customer experience by heavily investing in a digitally enabled, service-oriented model that seamlessly integrates online and in-store interactions.
Committed to disrupting the traditional sports retail landscape, we pioneered the first professional bat fitting service using advanced swing analysis. Our focus on enhancing customer experiences sets us apart, as we prioritize truly understanding our players and pushing the sport forward through selection, experience and expertise.
Job Summary: As a Baseball Retail Specialist at Better Baseball, you will play a crucial role in enhancing the performance and experience of our customers by providing exceptional services. You will assess players' needs, recommend the best equipment, and deliver exceptional player experience to ensure athletes find the perfect bat for their playing style.
Key Responsibilities:
Bat Fitting Consultation:
Conduct one-on-one consultations with customers to understand their playing style, preferences, and physical attributes.
Utilize measuring tools and techniques to assess swing mechanics, height, weight, and grip size.
Product Knowledge:
Stay updated on the latest bat technologies, brands, and trends in the market.
Provide detailed product information and comparisons to assist customers in making informed decisions.
Customer Engagement:
Create a welcoming and educational environment for players.
Build strong relationships with players and their families, understanding their long-term needs and preferences.
Create an "on stage" experience for players and families while they are in the store.
Demonstrations and Trials:
Facilitate bat trials and demonstrations to help customers feel the difference between various models and sizes.
Provide feedback and tips on swing mechanics and bat handling to enhance customer experience.
Sales Support:
Assist in inventory management and product displays.
Meet or exceed sales goals through effective consultations and player follow-up.
Feedback and Improvement:
Gather player feedback to continuously improve the fitting process and service offerings.
Collaborate with the management team to develop training resources and workshops.
Qualifications:
Passion for baseball and a deep understanding of bat mechanics and fitting principles.
Previous experience in retail, sports sales, or coaching is a plus.
Strong interpersonal and communication skills.
Ability to work flexible hours, including evenings and weekends.
Knowledge of current bat regulations and standards (e.g., USA Bat, BBCOR) is preferred.
Benefits:
Competitive salary
Employee discounts on products.
Opportunities for professional development and training.
A fun, supportive work environment centered around a love for baseball.
How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their experience and passion for baseball to [].
Job Types: Full-time, Part-time
Pay: $ $18.00 per hour
Expected hours: No more than 24 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
What was the highest level of baseball/fast-pitch that you played until?
How many years have you played baseball/fast-pitch?
- Have you ever shopped at Better Baseball before? If yes, please tell us about your shopping experience.
Work Location: In person
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