Sr Forward Deployed Engineer
1 week ago
The Role As a Founding Senior Forward Deployed Engineer, you'll deliver voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and business stakeholders, driving adoption and shaping the platform through direct customer insights.
Key ResponsibilitiesLead end-to-end project delivery from prototyping to production, communicating progress and risks clearlyBecome a voice AI expert, particularly in LLM prompting strategiesBuild full-stack integrations (Python, JavaScript) with enterprise systems (CRMs, ERPs, scheduling tools)Partner with sales to gather requirements, prototype demos, and present system designsScope projects, resolve blockers, and align teams with concise updatesCodify reusable patterns into platform componentsTranslate field feedback into product and go-to-market recommendations
Requirements2+ years in customer-facing technical roles (Solutions Engineer, Technical PM, Customer Success, or founder experience)Exceptional communication skills; ability to explain complex concepts to non-technical audiencesProven track record delivering systems in fast-paced, ambiguous environmentsProduction-grade coding skills (Python, JavaScript, or similar)Understanding of LLM-powered systems and user experience implicationsProactive risk management and ability to maintain momentum under pressure
Compensation & BenefitsSalary: $200K - $280KEquity: 0.15% - 0.35%Schedule: Full-time, 70 hrs/week (50 onsite + 20 remote, flexible hours)Location: Redwood City, CA100% medical, dental, vision coverageUnlimited meals and snacksGym and commute reimbursementVisa sponsorship available (H1B, TN, L-1, E-3, F-1, O-1)
Interview Process
- Online coding assessment (30 min)
- Technical phone interview with live coding
- Customer-focused scenario discussion
- Onsite/virtual interviews: communication, architecture case study, and problem-solving
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