Logistics & Scheduling Assistant-Bilingual

3 days ago

Las Vegas, Nevada, United States Mad Dash, Inc. Full time

Job Summary

We are seeking a detail-oriented and proactive Logistics and Inventory Coordinator to join our team. This vital role ensures the smooth scheduling and routing of field technicians, facilitating efficient operations and excellent customer service. The ideal candidate will be organized, bilingual (English and Spanish), and capable of managing multiple tasks in a fast-paced environment. This position is based in the office, with no remote work options, and offers a structured schedule to support our operational needs.

Key Responsibilities:

  • Receive and process incoming paperwork and work requests promptly
  • Create and assign dispatches for field technicians based on operational needs
  • Schedule and optimize routes for technicians to ensure timely service delivery
  • Make customer scheduling calls in both English and Spanish to fill open slots and confirm appointments
  • Ensure all scheduling details are accurate and communicated effectively
  • Support logistical field resource coordination and communication
  • Process daily and weekly work requests, maintaining organized records
  • Collaborate with team members to improve scheduling efficiency and service quality

Skills and Qualifications:

  • Bilingual fluency in English and Spanish, with excellent communication skills
  • Previous experience in logistics, dispatching, or scheduling preferred
  • Strong organizational and time-management skills
  • Ability to work in a fast-paced environment with attention to detail
  • Proficiency in basic computer applications and scheduling software
  • Ability to work scheduled hours between 8:00 am and 8:00 pm, Monday through Saturday
  • Flexibility to work Monday through Friday, 8:00 am to 4:30 pm, during training period
  • Customer service orientation and problem-solving skills

Join our team and be part of a dynamic organization committed to operational excellence and growth. We value teamwork, dedication, and continuous improvement, offering a supportive environment where your contributions make a difference.

Qualifications:

  • Associate's degree and/or 2-4 years related office experience
  • Experience in dispatching/ scheduling and customer service in a trade industry or in a trade related industry
  • Knowledge of mapping software
  • Intermediate knowledge of Microsoft Office (Word, Excel, Outlook)
  • Working knowledge of Salesforce is preferred
  • Ability to work a flexible schedule as needed during the busy summer season
  • Bilingual (English and Spanish) is required, interviews will be conducted in both English and Spanish
  • Ability to work scheduled hours between 8:00 am and 8:00 pm, Monday through Saturday
  • Flexibility to work Monday through Friday, 8:00 am to 4:30 pm, during training period

FLSA: Regular, Full Time, Non-Exempt

Pay Rate: $20-23 per hour, BOE

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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