Auto Express Service Advisors

3 days ago

Chicago, Illinois, United States McGrath Acura of Downtown Chicago Full time $55,000 - $75,000 per year

1301 N Elston Ave., Chicago, IL 60642

Automotive Express Service Advisor
Dealership Experience Preferred
**$55,000+ Performance Based Income

Salary + Commission Excellent Benefits
McGrath Acura of Downtown Chicago is a great place to have a rewarding career Our high-volume service department is seeking Express Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise them on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more. Enjoy working in our state-of-the-art and climate-controlled facility.
We appreciate our employees and invest in their success Apply now and drive your career forward with this great opportunity Upload your resume and complete the assessment for priority consideration.
Responsibilities - Express Service Advisor**

  • Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
  • Communicate the customer's requirements to the technical team
  • Keep customers informed of the progress of their vehicle
  • Ensure work is completed to the customer's satisfaction
  • Manage any customer complaints or issues
  • Maintain a high level of product knowledge

Requirements - Express Service Advisor

  • Auto dealership Service Advisor experience with good customer service, computer, communication and sales skills is preferred
  • Understands basic vehicle mechanics
  • Thrives in a fast-paced team environment
  • Reliable with a good work ethic and problem-solving skills
  • A positive attitude and professional appearance
  • Valid driver's license and insurance
  • High school diploma or equivalent

Full-time Benefits

  • $55,000+ performance-based income Salary + commission
  • Training
  • Paid time off
  • Closed on Sundays
  • 401(k) with employer match
  • Health and dental insurance
  • Holiday bonus pay
  • State-of-the-art & climate-controlled facility
  • Employee discounts and vehicles and more
  • Uniforms provided
  • A positive and professional work environment

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