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Front Counter Associate

3 weeks ago

Watertown, Massachusetts, United States Uncommon Grounds Full time

Company Description

Uncommon Grounds is a reputable food and beverages company located on busy throughway ( route 16) in Watertown Mass. Known for its commitment to quality and service, Uncommon Grounds offers a welcoming environment for both customers and employees. The company values exceptional service, unique offerings, and fostering a strong connection with the local community.

Role Description

This part-time on-site role in Watertown, MA, involves working as a Front Counter Associate. The individual will be responsible for welcoming customers, handling customer inquiries, taking and processing orders, operating point-of-sale systems, managing phone communications, and helping maintain front counter cleanliness and organization. The associate will deliver excellent customer service and contribute to the smooth operations and positive atmosphere of Uncommon Grounds.

Qualifications

Self-directed (after training petiod) with

  • Strong Customer Service, excellent work ethic and Communication skills to effectively assist and engage with customers
  • Proficiency in Computer Literacy including the ability to operate point-of-sale systems
  • A positive attitude, effort- based attitude, completion of all tasks in a thorough and expeditious manner and the ability to collaborate with a team
  • Previous experience in a customer-facing role is a plus
  • Flexibility to work 3 day shifts pm) on weekdays & weekends, as needed