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Closing BOH Leadership
2 weeks ago
Location: Chick-fil-A University Place/Charlotte, NC
Reports To: Operations Lead / General Manager / Operator
Position Overview:The Back of House (BOH) Leadership role at Chick-fil-A is responsible for overseeing all kitchen operations to ensure food safety, quality, and speed of service. This position plays a key role in leading, developing, and motivating the kitchen team to deliver exceptional food and uphold Chick-fil-A's high standards of excellence.
BOH Leaders are expected to maintain a positive work environment, demonstrate servant leadership, and help build a culture of care, teamwork, and accountability.
Key Responsibilities:1. Operational Excellence
- Lead kitchen operations during shifts, ensuring accurate order fulfillment and consistent food quality.
- Maintain food safety and cleanliness in accordance with Chick-fil-A standards and local health regulations.
- Monitor kitchen productivity, food waste, and product availability.
- Ensure proper execution of prep, cooking, and holding procedures.
- Oversee equipment maintenance and communicate repair needs promptly.
- Model Chick-fil-A's Core 4 and "REMARKable" service principles in all interactions.
- Coach and develop Team Members through daily feedback and ongoing training.
- Support onboarding and training of new kitchen staff.
- Foster a positive, teamwork-driven kitchen culture built on respect, excellence, and growth.
- Communicate shift goals and expectations clearly.
- Enforce Chick-fil-A food safety policies.
- Conduct routine quality checks on ingredients and finished products.
- Ensure accurate portioning, cooking times, and product presentation.
- Assist with inventory management, ordering, and waste reduction initiatives.
- Collaborate with leadership to identify opportunities for improvement in efficiency and quality.
- Support compliance with labor and cost control guidelines.
- At least one year of Chick-fil-A or restaurant leadership experience required.
- Strong understanding of kitchen operations, food safety, and team leadership.
- Excellent communication, problem-solving, and time-management skills.
- Ability to work in a fast-paced, high-pressure environment.
- Servant-hearted attitude with a passion for developing others.
- Night time closing schedule. 2pm-11pm availability every day of the week. (except Sundays)
- Must be 18 years or older.
Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $ $17.00 / hour
Benefits:
- Health insurance
- 401(k)
- Employee discount
- 401(k) matching
Job Type: fulltime
Schedule:
- 8 hour shift
- Weekend availability
- Night shift
Education: High school degree
Work location: On-site
