Field Clinical Specialist, Orange County

Make a meaningful difference to patients around the world.  As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products.  Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and undertreated. Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The goal will be to help make each site independent on procedures, product preparation and support. Field Clinical Specialists will provide guidance on the use of the device, thereby enabling physicians and staff to reach expert proficiency and deliver positive patient outcomes.

This role reports to an assigned Regional Director and will collaborate with multiple departments including Sales, Clinical Affairs, Marketing, Quality, Regulatory, and Education. After extensive training, a Field Clinical Specialist will travel frequently within an assigned territory, clinically training customers on the THV technology.

How you will make an impact:

• Provide education on all aspects the Transcatheter therapy including device handling, integration and troubleshooting techniques related to THV equipment, software, tools and products required for clinical use including but not limited to intraoperative case coverage and coordinating one-on-one ad hoc training sessions and in-service structured education programs in the OR

• Provide physicians and medical staff with clinical instructions to ensure continuity of education and technical support related to all aspects of patient outcome throughout continuum of care

• Collaborate with sales reps and managers to implement a strategic plan of action in their respective territory

• Identify and train select hospital staff members to act as designated expert on EW products

• Other incidental duties

What you will need (Required):

• Associate's Degree or equivalent in Nursing or related field, 3 years experience previous related medical device, THV/TVAR, Cathlab, and/or clinical experience in an acute care environment

What else we look for (Preferred):

• Good computer skills in MS Office Suite

• Good written and verbal communication skills, presentation and interpersonal relationship skills

• Good problem-solving and critical thinking skills

• Good knowledge and understanding of the following areas including valve crimping, case management, pre-case planning, post case management, Therapy Awareness Program management, and clinical education programs

• Good understanding of cardiovascular anatomy, pathology and physiology relevant to EW medical products

• Good understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

• Ability to manage confidential information with discretion

• Strict attention to detail

• Ability to interact professionally with all organizational levels

• Ability to manage competing priorities in a fast paced environment

• Successful completion of Field Training Program and deemed certified in case management and 3 Mensio management

• Must be able to work in a team environment, including immediate supervisor and other team members in the section or group

• Ability to build productive internal/external working relationships

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $91,000 to $110,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.