Self Storage Manager

22 hours ago

Junction City, Oregon, United States Celtic Storage Full time

Celtic Storage in Junction City

(1) full-time and (1) part-time

Description:

The storage manager manages and maintains the daily operations of a self-storage facility . The position requires the skills of sales and customer service on a daily basis

Responsibilities:

  • Greet new and existing customers with enthusiasm and professionalism
  • Assist customers in finding a storage space that will fit their needs
  • Explain and show customers the many great amenities and benefits within the facility property
  • Rent storage units to customers using SiteLink on the computer
  • Explain the rental lease to customers in a knowledgeable and accurate manner
  • Be able to answer any questions regarding the rental lease or company policies/procedures
  • Maintain appropriate and professional phone etiquette with customers
  • Answer phone calls while multitasking with computer and other duties
  • Be able to process customer payments, move-ins, move outs and transfers using SiteLink on the computer
  • Maintain and send weekly/monthly reports to the home office using Microsoft Word, Excel and Internet
  • Make collection calls and send letters for delinquent accounts to maintain facility goals for delinquencies
  • Host and carry out storage auctions on an as needed basis
  • Maintain property appearance by using facility checklists.
  • Cleaning and sweeping units, picking up trash, cleaning doors, weed facility grounds and maintaining overall curb appeal
  • Office cleaning and organizing
  • Be able to use and be comfortable cutting pad & cylinder locks with bolt cutters or grinder
  • Handle customer inquiries or problems in a courteous, professional, and timely manner
  • Count cash and handle money
  • Perform weekly facility audits on units, and maintain overlocks, lock checks consistently
  • Perform company policies in opening/closing the office each day
  • Manage time well in busy and slow settings
  • Post Ads every other day with creativity
  • Price Quote competitors each month
  • Bring a "can-do" attitude and contagious enthusiasm every day
  • Inventory all Merchandise on a weekly basis
  • Continue Education and Train as needed
  • Make bank deposits

Requirements:

  • Strong written and verbal communication skills
  • Valid driver's license
  • High school diploma or GED
  • Proficient with computer and mobile technologies
  • Be able to perform basic math such as addition, subtraction, multiplication, division
  • Be able to deal with conflict and handle in a professional and calm manner
  • Be able to lift a minimum of 30 pounds
  • Be able to stand and walk to show units to customers
  • Be able to bend over easily in order to open unit doors, weed facility grounds, sweep, etc…
  • Showing every schedule work day & on time

Hours available

Full-time

Tuesday - Saturday

9 am to 530 pm w/30 min lunch

Part-time

Sunday - Monday

9 am to 530 pm w/30 min lunch

Job Types: Full-time, Part-time

Pay: $ $20.00 per hour

Application Question(s):

  • Are you interested in the FT or PT hours ?
  • If you regularly have shown up or currently show up for your job - please feel free to apply

Experience:

  • Customer service: 5 years (Required)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Junction City, OR Required)

Work Location: In person

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