General Manager

What we are looking for:

• Enthusiastic, fun, outgoing and a team player
• A people person
• Someone who loves dogs
• You MUST enjoy a NY bagel
• Willing to travel to multiple locations
• You love the hustle and bustle
• Don't be an a**
• Able to speak Spanish and English]

Answer our pre-screening questions with thought and care.

Who we are:

Mitch's Downtown is a new, trendy, and upbeat twist on the traditional NY deli. We specialize in serving breakfast and lunch in a high-energy and contemporary setting.

Growth:

We are in the process of opening multiple locations. If you want to start with a company and have continued growth and education, now is the time. We are projected to have 10 units in the next 3-5 years.

We are a new, innovative, and growing brand

At Mitch's Downtown, we've created a new concept that has never been created before. We are looking for individuals looking to grow with us as we look to expand and open several new locations within the next couple of years. We are always looking to promote from within our company and there will be plenty of opportunities along the way. If you are looking to learn and grow, consider yourself a person of integrity and hardworking, please come join our team If this sounds like something you'd like to be a part of, we'd love to meet you See more details below and apply today. We are looking for people to join our family.

Responsibilities:

As the general manager you are the face of the brand and we are seeking hard-working, flexible, enthusiastic leaders to join our team and promote our culture of care Like our front of house team members and supervisors, general managers are always busy; ensuring a quality guest experiences, assisting customers, working the POS, expediting orders, or maintaining the cleanliness of the store. Additionally, you will be responsible for implementing store policy and procedures, guest experience, training, scheduling, inventory, and more You are standard for setting the highest example of leadership on each shift you work.

• Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results.
• Ensures compliance with all food safety laws.
• Enforces and maintains all procedures and policies of Pura Vida at the store level.
• Leads the stores recruiting, selecting, hiring, and retaining talent efforts.
• Responsible for organizing, scheduling and supervising shifts of team members.
• Monitors all customer complaints and reviews (UberEats, Google, Yelp, etc.)

REQUIREMENTS:

• Seasoned hospitality/restaurant managers with 5+ years of management experience.
• High School Diploma required
• Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.
• Friendly and professional demeanor with strong customer service skills.
• Ability to multitask in a fast paced, demanding environment.
• Must be able to read and write in English.
• Advanced typing/basic knowledge of Excel and POS systems.
• Must be able to lift 50lbs

Benefits:

• Progressive compensation package
• Opportunities for growth in management positions'
• 401k Matching
• Paid Time Off
• Employee discount
• One free meal a day
• Networking Opportunities
• Flexible Scheduling when Senior Management Approves
• Referral program

Schedule:

• 8-hour shift
• Day shift
• Weekend availability
• 5 days a week
• NO NIGHTS

Pay: $50, $65,000.00 per year

Supplemental Pay:

• Quarterly bonus

License/Certification:

• Driver's License (Preferred)
• Food Manager Certificate

Experience level:

• 5 years

Job Type: Full-time

Pay: $65, $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person