Golf Maintenance Account Manager

13 hours ago

The Villages, Florida, United States Down to Earth Full time

We are looking for someone who truly enjoys account management and the golf industry. If you get energized and motivated about supporting clients and driving production, quality, safety, and efficiency among your team, this may be the role for you If you describe yourself as a customer service expert that leads with integrity, accountability, and a commitment to excellence, we want to hear from you

As a Golf Account Manager, you will manage a broad golf course portfolio within a designated territory.  You will be responsible for developing strong relationships with your client base, selling ancillary services to best suit the needs of your clients, while successfully managing your operations team.  You have an eye for the details that beautify any property, and that makes you unique.  Building effective teams and delivering top quality results to the communities you support are your priorities.

Here is an overview of what you can expect to do while working here:

  • Building and nurturing strong relationships with internal and external clients
  • Conducting regular site visits to ensure client expectations are being met or exceeded
  • Identifying and resolving customer concerns with a high sense of urgency
  • Presenting value-added enhancement proposals to customers
  • Supervising the operations team that supports the client portfolio
  • Successfully establishing a sense of community and inclusivity among your team
  • Actively driving the Down to Earth safety culture
  • Proactively identifying, hiring, retaining, and developing top talent
  • Exemplifying the leadership behaviors that positively promote the Down to Earth brand
  • Performing other duties as assigned by the leadership team
  • Exemplifying the leadership behaviors that positively promote the Down to Earth brand
  • Performing other duties as assigned by the leadership team

Requirements

  • HS Diploma or GED equivalent, Associates Degree is preferred
  • Must be proficient with the Microsoft Office Suite
  • Ability to work outside during the summer months in Florida
  • Strong organizational, interpersonal, and communication skills
  • Flexible and willingness to adapt in a fast-paced and ever-changing environment
  • Valid Florida Driver's License and the ability to pass an MVR check

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