Collections Clerk

4 days ago

Houston, Texas, United States Barri Remittance Full time

Collection Clerk/ Cobranza Cheques 

Responsible for reaching out to Companies & Agents to collect payment for bound checks, outstanding balance or other payments/ Placing direct phone calls, legal letters and E-mails to companies  that are past due.

Is this for you? Here are some specifics:

  • Contact Company's regarding overdue accounts and determine reasons for non-payment.
  • Records any and all collection efforts taken on individual accounts.
  • Takes full responsibility for all accounts assigned and answers all inquiries concerning such accounts.
  • Issue payment commitment letters.
  • Maintain accurate records about the company's payment status.
  • Excises discretion and judgment in making financial arrangements.
  • Refers delinquent accounts to collection agency when efforts to obtain payment have proven unsuccessful
  • Analysis financial Reporting according to Management requirements.
  • Handle day to day internal customers calls related to collection issues.

What you will need to succeed:

  • Daily and weekly reporting to direct supervisor.
  • Daily Delinquency notices.
  • High volume phone calls to assigned delinquent accounts.
  • Reconcile company's disputes as they pertain to payment of outstanding balances that are due
  • Participate in team planning meetings.
  • Meet defined department goals and activity metrics.
  • Requires core competencies of communication, leadership, ability to drive change, innovative outlook and problem analysis.
  • Strong customer service skills and a desire to provide solutions to our internal and external customer
  • Ability to handle multiple tasks and assignments while meeting deadlines.
  • Very good problem solving skills and an ability to work within the company to influence behaviors to support our customers.
  • A self-starter, with excellent time management and organizational skill required.

What will make you stand out?

  • Education: High School Diploma/GED (Required). Will consider work experience.
  • Strong PC skills and knowledge of Microsoft Office required. 
  • Ability to work well independently in a team environment.  Ability to work with all levels within the organization required. 
  • Good verbal and written professional communication.
  • Ability to work under pressure and delivery of requirements on specific due dates
  • Team player
  • Bilingual

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