Principal Coordinator, Risk Management, US Card Partnerships

The U.S. Card Partnerships team provides oversight of and support for private label and co-brand credit card programs. The Principal Coordinator will support process management and control execution to ensure compliance with business policies, applicable laws and regulations. This individual will be responsible for executing monitoring activities including data analysis, internal and external business reporting and maintenance of key process documentation. These activities require understanding corporate standards, regulatory risk and partner processes to support a comprehensive control environment.

This role will also support Partnerships operational and well managed activities, such as program onboarding initiatives, governance forums, and supporting responses for internal audits and regulatory exams. This individual will leverage strong judgment and effective communication skills to influence and ensure business partners across multiple teams within the organization deliver on intent and maintain key process documentation. Strong analytical skills, attention to detail and a results oriented focus is essential to succeeding in this role. This individual must have strong teamwork and adaptability skills to collaborate with teammates across multiple joint initiatives in an agile environment.

Responsibilities:

• Preparation, validation and distribution of regular monitoring reporting for business partners
• Execution of oversight processes across multiple systems of record, leveraging regulatory and policy guidance, to ensure quality and timeliness of responses
• Manual execution of data analysis functions to support program governance
• Driving proactive, cross-partner risk management by monitoring and analyzing control and operational processes
• Participate in cross functional reviews and assessments to align and coordinate knowledge management and training documentation
• Supporting information requests, response reviews and remediation for audits/exams
• Identifying risk exposure gaps and driving changes across card processes
• Coordinating cross functionally to accomplish projects and resolve issues, while also managing multiple tasks independently
• Educating and gaining buy-in from key stakeholders to ensure appropriate execution and find ways to simplify and adjust processes to improve quality and efficiency
• Performing annual procedure, standard and policy reviews

*Basic Qualifications:*

• High School Diploma, GED or equivalent certification
• At least 1 year of process management or control execution experience
• At least 1 year of operations management or risk management experience
• At least 1 year of experience working in Google Suite

*Preferred Qualifications:*

• Bachelor's Degree or Military experience
• 2+ years experience in process management or control execution
• 2+ years of operations management or risk management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $61,600 - $70,300 for Principal Risk Mgmt Coor

McLean, VA: $67,900 - $77,400 for Principal Risk Mgmt Coor

Richmond, VA: $61,600 - $70,300 for Principal Risk Mgmt Coor

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).