Principal Solutions Architect

About Glean:
 
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
 
Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.  
About the Role:
 
Glean is looking for a Principal Solutions Architect, Agents to help technical teams build agents that can automate real work processes. You'll master the art of agent building, understand architectural best practices, and then translate those to the broader customer base and agent builders everywhere.
 
At Glean, we believe AI agents are the next generation of apps—working alongside and on behalf of users and teams to get high-value work done. Building these agents requires both an understanding of what's possible with AI and how businesses operate. This combination of technical and business expertise is what will help enterprises accelerate their path to agent adoption.
We're looking for someone who has been hands-on building agents that transform businesses. You'll play a key role in taking these learnings and educating the market: capturing the mindshare of technical teams building agents, building ready-to-use agents, and defining architectural best practices for agentic automation.
 
You will:

Build and scale agents that transform how businesses operate, driving adoption through enablement resources such as implementation guides, blogs, and live build sessions.Understand enterprise agent architectures in depth and translate those learnings into whitepapers, consulting sessions, and best-practice guides for technical teams.Cultivate relationships with agent builders, capturing their feedback and turning it into actionable insights that deepen trust and engagement with Glean Agents.Empower technical teams by creating high-quality tutorials, how-to guides, and blog posts that demonstrate best practices and accelerate adoption of Glean Agents.Represent Glean at conferences and events showcasing real-world enterprise agent architectures and learnings.
About you:  

4+ years of experience in outbound solutions architecture, with a strong track record of understanding customer requirements, translating them into architectural best practices, and packaging product solutions that drive adoption. You should also have hands-on experience building agents.Deep understanding of AI models and agent systems — including planners, tool use, memory, context engineering, and evaluation — so you can clearly explain concepts and tradeoffs to technical teams.Ability to translate business goals into technical agent architectures, and package up resources for both internal and external teams on how to identify the right agents, design them effectively, and actually build them.Passion for communication, storytelling, and technical writing. You bring clarity to complexity and make technical ideas feel exciting, relevant, and actionable.Strong technical skills. You can build agents in code or natural language, evaluate their quality, and use advanced agent tools to meaningfully improve performance.Collaborative and influential. You work seamlessly across marketing, engineering, and product, helping take lessons learned and feed them to the broader agent-building community.
Location: 

This is a hybrid position based in our San Francisco or Palo Alto office.You should also be prepared to travel for events and workshops.
Compensation & Benefits:
 
The standard base salary range for this position is $160,000 - $250,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
 
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