Patient Account Representative

6 days ago

Las Vegas, Nevada, United States The Vision Centers Full time

Job Title: Patient Care Coordinator (Full-Time)

Location: Northwest Las Vegas, NV

Company: The Vision Centers

About Us

The Vision Centers is a well-established, full-service optical practice with multiple locations throughout Las Vegas. Our mission is to provide high-quality, patient-centered eye care in a professional and welcoming environment. We take pride in building lasting relationships with our patients and maintaining a supportive, team-oriented workplace where every staff member is valued.

Position Overview

We are currently seeking a Full-Time Patient Care Coordinator to join our Northwest Las Vegas office. This is a front desk position that requires strong communication skills, attention to detail, and a genuine desire to help patients. The ideal candidate is dependable, organized, and enjoys working in a fast-paced healthcare setting.

Responsibilities

  • Greet patients and visitors warmly and professionally upon arrival
  • Schedule, confirm, and manage patient appointments in person and over the phone
  • Answer and route incoming calls efficiently while providing accurate information
  • Verify insurance coverage and assist patients with billing and payment questions
  • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
  • Coordinate referrals, follow-up appointments, and in-office procedures
  • Support day-to-day office operations and assist clinical staff as needed
  • Ensure each patient has a smooth and positive experience from check-in to check-out

Qualifications

Required:

  • High school diploma or equivalent
  • Strong customer service and communication skills
  • Reliable, detail-oriented, and able to multitask effectively
  • Comfortable working with computers and learning new software
  • Able to remain calm and professional in a busy environment
  • Dependable and able to work a consistent full-time schedule

Preferred (Not Required):

  • Experience working in a medical, dental, or optical office
  • Familiarity with EHR or patient scheduling systems
  • Bilingual in English and Spanish

What We Offer

  • Full-time position with a consistent schedule
  • Competitive hourly pay, commensurate with experience
  • Paid training and continued professional development
  • Opportunities for career advancement within a respected healthcare organization
  • Supportive, team-oriented, and professional work environment

How to Apply

To apply, please submit your resume directly through Indeed. Qualified applicants will be contacted for an interview. We look forward to welcoming the next member of our team at The Vision Centers.

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Saturdays (8 a.m. - 1 p.m.) are required for all staff
  • Closed on major holidays

Experience:

  • Customer service: 2+ years (Preferred)
  • Optical/ Ophthalmology: 1+year (Preferred)
  • Sales: 1+ year (Preferred)

Job Type: Full-time

Pay: $ $19.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Schedule: 8-hour shift

Work Location: In person

Job Type: Full-time

Pay: $ $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Las Vegas, NV Required)

Ability to Relocate:

  • Las Vegas, NV 89130: Relocate before starting work (Required)

Work Location: In person

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