Night Audtior

Why Work at Aloft Dallas Downtown?

At Aloft Dallas Downtown, we're not just a place to stay, we're a destination where energy, style, and innovation come together. Set in a historic building in the heart of downtown, our hotel combines bold design, a vibrant social scene, and the spirit of modern hospitality.

With spacious loft-inspired guest rooms, buzzing common spaces like the WXYZ bar, and a location steps from Dallas's top attractions, every role here is part of creating an unforgettable guest experience. From front desk to food & beverage, each Experience Curator helps bring our dynamic vibe to life.

If you thrive in a fast-paced, creative environment where individuality is celebrated, Aloft Dallas Downtown is where your journey begins.

About the Opportunity:
We are seeking a dedicated and customer-focused Night Auditor to join our team at Aloft Dallas Downtown. In this role, you will ensure the smooth operation of our hotel during the night shift.

What you'll get to do:
- Check in and check out guests, process payments, and handle cash and credit card transactions
- Answer guest inquiries and provide information about local attractions and hotel amenities
- Perform front desk duties, such as issuing keys, making copies, and handling mail
- Monitor security systems and respond to any security issues
- Perform light housekeeping tasks, such as making beds and restocking supplies
- Handle guest complaints and resolve any issues in a professional and courteous manner
- Perform other administrative tasks as needed

Skills and Experience:
- Previous experience as a Night Auditor or in a similar role in the hospitality industry is preferred
- Strong customer service skills and the ability to handle guest inquiries and complaints
- Familiarity with hotel systems and POS systems
- Strong communication and problem-solving skills
- Ability to work flexible hours, including nights, weekends, and holidays
- High school diploma or equivalent is required