Inside Sales Representative

6 days ago


Pittsburgh, Pennsylvania, United States Industrial Scientific Full time

The team at Industrial Scientific is committed to ending death on the job by the year 2050. We hire inquisitive, motivated people, foster an encouraging environment, and let them do their job. Our team is highly engaged, builds quality solutions, and delivers outstanding customer service. Our leaders understand the critical elements of breakthrough performance: bringing out the best in people; crafting a climate of trust, openness and dedication; encouraging candor; and treating people fairly and with dignity.

We are seeking a dynamic and dedicated Inside Sales Representative (ISR) to join our sales team. The ISR will play a crucial role in driving revenue through channel partnerships, managing inbound and outbound sales efforts, identifying customer needs, and providing tailored solutions to enhance satisfaction and retention. This role requires a proactive approach to sales support and a keen ability to maintain strong customer relationships and achieve sales targets.

Key Responsibilities

  • Sales Call Management: Handle calls with qualified leads provided by BDRs to drive business growth. Identify customer needs and manage opportunities throughout the sales cycle to ensure effective engagement and successful outcomes.
  • Cultivate Channel Partnership: Maintain and build relationships with key channel partners, serving as main point of contact, assisting with daily activities, and developing leads and opportunities, ultimately driving new business with and through the channel partners. Primary activities include lead handling management with the Account Executive and channel partner; supporting channel programs at the field level; performing onboarding and training; maintaining data accuracy of channel information within Salesforce; order inquiry reinforcement/support; and collaboration with Channel Marketing on all programs and communications.
  • Opportunity Generation: Engage with prospective customers through inbound and outbound calls, emails, and online communications to generate sales opportunities.
  • Opportunity Management: Maintain an organized pipeline of qualified sales prospects and actively manage follow-ups to close deals.
  • Sales Support: Assist AEs in their daily activities, including preparing sales materials, managing documentation, and following up on customer inquiries.
  • Sales Tools Utilization: Use CRM and other sales tools to track interactions, update customer information, and generate reports for analysis and strategy development.
  • Sales Performance: Meet or exceed assigned sales targets and contribute to team goals.

Skills And Qualifications

  • Communication Skills: Exceptional verbal and written communication skills for effective client interaction and team collaboration.
  • Organizational Skills: Strong organizational skills to manage multiple appointments, tasks, and support activities efficiently.
  • Sales Techniques: Familiarity with sales techniques and processes to support the sales team effectively.
  • CRM Proficiency: Experience with CRM software, such as Salesforce, managing customer interactions, and tracking sales activities.
  • Detail-oriented: High attention to detail for accurate order processing and documentation management.
  • Problem-solving Skills: Ability to address client inquiries and support AEs in resolving issues promptly.
  • Team Player: Strong interpersonal skills and a collaborative approach to working with BDRs, AEs, and other team members
  • Travel may be required up to 10%

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Industrial Scientific
Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Pay Range
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is $88,300 - $163,900

Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is $88,300 - $163,900



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