Global Technology Internal Communication Manager

Job Description
Global Technology is on a continuous journey to transform the way work is done at the firm, accelerating the delivery of innovation and change at JPMorganChase. Our technology teams are focused on bringing change that creates value for our businesses – making it quicker, easier and cheaper for customers and clients to do business with JPMorganChase. Communications is an integral part of that journey.

As an Internal Communications Manager (Vice President) for Global Technology within the Corporate and Firmwide Employee Communications organization, you will drive communications for the Cybersecurity & Technology Controls organization and support the development of cybersecurity thought leadership content. You will have a diverse set of responsibilities, providing the opportunity to influence and drive broader employee communications and engagement efforts. In addition, you will collaborate with cybersecurity teams to create and disseminate content that enhances awareness and understanding of cybersecurity initiatives and best practices across the organization.

Job Responsibilities

• Serve as the communications lead, and strategic advisor for JPMorganChase's Cybersecurity & Technology Controls organization, while also supporting the development of cybersecurity thought leadership and content for employees and the businesses.
• Lead cybersecurity thought leadership development by identifying emerging trends, partnering with subject matter expert and other communications leaders, and producing influential content that positions the organization as a leader in the field.
• Develop and execute detailed multi-channel communication strategies with defined audiences and measurable results that support the leadership's strategy and objectives.
• Source, develop and deliver a steady and compelling communications content pipeline for employees through various channels (intranet, email, collateral, video, talking points, articles, town halls, etc.).
• Write and distribute targeted communications, including executive messages, strategic business updates, technology and innovation success stories, people-related communications, organization announcements, and other timely business messages.
• Organize and execute key employee and senior leadership meetings, including town halls, small group sessions and site visits.
• Maintain intranet content and design, and create communications-related graphics as needed, including presentations, surveys, newsletters, etc.
• Track and analyze metrics to refine and improve ongoing tactics and identify opportunities to implement new communications methodologies across clients.

Required Qualification, Capabilities, And Skills

• 7+ years of communications experience with a focus on cybersecurity and technology communications. This includes extensive hands-on writing, editing, project management, presentation building, and executive communications.
• BA/BS in Communications, Marketing, Journalism, or a related field.
• Proven experience working with C-suite executives, demonstrating success in developing executive-level messages, providing communications counsel to senior management teams, and executing effective communication strategies.
• Excellent writing skills, with the ability to simplify complex concepts into digestible communications.
• Organized self-starter and project manager with a proven ability to track complex and overlapping milestones, manage multiple priorities, and meet urgent deadlines.
• Strong judgment and interpersonal skills, including the ability to partner effectively with executives, peers, and other functional groups across the company.
• High level of independence, energy, and integrity, with respect for diverse opinions and styles, and a commitment to accountability and responsibility.
• A collaborative team player who actively seeks to learn from key partners, embraces new learning opportunities, and shares best practices.
• Experience with Intranet design, other design software, content development, email management systems and collaboration and measurement tools
• Expertise in Word, Excel, PowerPoint

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.