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Strategic Account Director

2 hours ago

Charlotte, North Carolina, United States Concept80 Full time

Role Overview

We're looking for a Strategic Account Director to take full ownership of one of our most important, revenue-driving client partnerships. This is a senior, commercial leadership role responsible for growing, protecting, and elevating a flagship account. You will act as the primary strategic and commercial partner to the client, working closely with senior leadership internally to ensure the relationship delivers sustained value, creative excellence, and strong commercial performance.

The role leads the delivery of world-class creative that generates immediate impact while strengthening long-term brand authenticity. Operating in a fast-moving environment, close leadership across creative and production is essential to maintaining excellence at scale.

You will run this account as a business within the business, with clear accountability for commercial performance and P&L management.

Key Responsibilities

Client & Commercial Leadership

  • Own the senior client relationship end-to-end, acting as the primary strategic and commercial lead
  • Take full accountability for revenue growth, margin performance and long-term account health
  • Identify and convert opportunities across new briefs, scopes, retainers and partnerships
  • Lead pricing, scoping and commercial negotiations with confidence and clarity

Strategic Ownership

  • Ensure all work delivered aligns to the client's commercial objectives and brand ambition
  • Partner closely with Strategy, Creative and Production leads to shape ambitious, effective solutions
  • Challenge briefs constructively and help clients think bigger when appropriate

Account & Team Leadership

  • Lead and inspire a high-performing production and account team, setting clear standards and expectations
  • Establish strong ways of working between client, internal teams and external partners
  • Balance hands-on involvement with senior oversight, always focused on outcomes and quality

Delivery Oversight

  • Maintain senior oversight of delivery quality, timelines and output
  • Anticipate risks early and resolve issues calmly and decisively
  • Ensure the account consistently reflects the standard of work we expect from ourselves and our clients

About You
You are a highly experienced Account Director, Business Lead or Managing Partner with a proven track record delivering sports and entertainment campaigns and plans with evidence of commercial success.

You Will Bring

  • Over 7 years of account management experience
  • Confidence and experience operating at senior client and stakeholder level within the sports or entertainment industry
  • A deep understanding of broadcast or video production
  • A proven track record of owning and growing major revenue accounts
  • Strong commercial instincts, you understand margin, scope, value and sustainable growth
  • Experience working with high-profile brands in fast-paced environments
  • Calm, credible and decisive, someone clients trust and teams respect

Why join us?

  • You'll own one of the most important relationships in the business
  • You'll work with ambitious clients and a high-energy, talented team
  • You'll have the opportunity to make a visible commercial and creative impact
  • You'll be trusted, supported and given the space to lead properly

Our Culture

This Role Is Built On Partnership

  • Internal creative team: Big ideas, energy, ambition
  • Senior Producer and Production teams: Structure, clarity, safety, delivery
  • Leadership: A drive to produce industry-leading creative and content that stands among the very best in global sport and entertainment.

Together, you create campaigns and productions that crews want to work on, and clients trust implicitly. We are a high-energy, passionate team who are ambitious, deeply committed, and serious about craft. We thrive in fast-moving environments, push each other to be better, and hold ourselves to the same standards as the global brands we work with.

Package & Benefits

  • Competitive salary and benefits
  • Full-time, hybrid working.
  • UK or US split considered for exceptional candidates
  • Work related US travel and accommodation covered as required
  • Full equipment setup

Apply

We're looking for someone who cares deeply about the work and the people behind it. If that sounds like you, please apply via the apply now button, answering a few short questions.

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About Concept80
Concept80 is a globally operating creative and film studio producing world-class video, storytelling, and culture-shaping work for some of the most influential brands in sport and entertainment. Including Formula 1, Nascar, Jaguar, Nike, Redbull, Cadillac F1 to name just a few.

We specialise in high-impact filmmaking, from broadcast TV and launch films to social-first, always-on content, designed to cut through culture. Our work sits at the intersection of sport and culture, delivering creative that feels visceral, human, and unmistakably premium.

We operate at the highest level: partnering directly with major rights-holders, global brands, and platforms to deliver ambitious ideas at scale, under real pressure, on real timelines, without compromising craft or integrity.