Digital Systems and Website Specialist

The Behavior Analyst Certification Board, Inc. (BACB) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to watch a one-minute video that explains what we do BACB - What We Do

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums
• Short-and-long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off in the first year of employment plus 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation: The BACB uses compensation data for the Denver metro labor market to ensure our positions provide a competitive wage based on the education and experience requirements.

• The annual salary for this position is $77,000

The Successful candidate meets the required education and experience but also enjoys:

• Working in the office
• Participating in collaborative discussions with team members
• Learning and professional development

Position Summary

Primary responsibilities include the technical support and maintenance of the corporate website and communication platforms. Requires the ability to handle complex project planning, design, and analysis and seamlessly switch between self-directed work and collaborative projects while meeting tight deadlines. Should expect 20% of workload to be web development, 50% to be web content management, 20% to be systems support, and 10% to be other.

To be considered, all applicants must complete ALL fields on the application, screening questions where required, attach a cover letter, and resume. Incomplete applications will not be considered.

This position will remain open until filled.

Requirements:

• Develop and maintain responsive, mobile-first web page designs, content updates, prototypes, information architecture, and site navigation for all websites.
• Develop and maintain quality control and testing processes and standards (e.g., test across browsers, platforms, and screen sizes/orientations).
• Coordinate with designers, copywriters, and content stakeholders to proofread content and create/manage digital media assets for web distribution.
• Adhere to and maintain the brand standards of the organization and the creative direction set by the Marketing and Communications Director.
• Develop tools and train staff to aid in the management of the website and other systems.
• Follow best practices and standards to enhance user experience, SEO, and content accessibility.
• Perform content audits, track, and remove outdated/expired content, analyze and report site metrics.
• Maintain the Mass Email Service online system, assisting with Mass Email, documentation, audits, and updating systems when necessary.
• Other duties as assigned.

Competencies

• Ability to create, embed, and references text, audio, and video web content according to the organization's needs and preferences
• Knowledge of best maintenance practices related to search engines and online directories
• Ability to execute site maintenance and updates in a timely manner to meet assigned deadlines.
• Provide support to internal and external stakeholders
• Strong service and support skills, mission- and deadline-driven to provide exceptional care
• Ability to maintain confidentiality and provide sound judgment with content and system updates
• Ability to problem solve and respond to challenges
• Remain focused and organized with the ability to manage time-intensive projects
• Excellent organizational skills and attention to detail
• Ability to comfortably manage the demands of juggling multiple deadlines
• Excellent verbal and written communication skills to relate to diverse audiences

Experience and Education: Bachelor's degree or specialized training in a related field or equivalent combination of education and experience. Proficient with markup and programming languages HTML, XML, Javascript, CSS, and PHP. Proficient with Microsoft Office Suite, Adobe Creative Suite, and other related software. Proficient with analytics tools and software (Google Analytics, etc.) . Minimum of 2 years' experience with Content Management Systems (WordPress, etc.), email automation (Mailchimp, Campaign Monitor, etc.), ticketing software (Teamwork, etc.). Minimum of 1 year of experience of SEO, SEM, and PPC strategy development and implementation. Experience coordinating 3rd-party-vendors and assigning/auditing scopes of work. Experience with CRM systems (Microsoft Dynamics 365, etc.). Proficiency with Pearl and Python. Proficiency with Github. CANDIDATES MUST PROVIDE A PORTFOLIO OF WEB WORK TO BE CONSIDERED.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness: The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel: Minimal travel is expected for this position.

Other Duties: Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Applications will be accepted until a candidate is identified meeting the position requirements and successfully passes the interview process.