Patient Access

2 days ago

Spring Valley, Nevada, United States ANDREW HALL MD PLLC Full time $40,000 - $70,000 per year

JOB PURPOSE

The Patient Care Specialist will be responsible for managing the schedule of patient appointments, handling registration processes, and ensuring a smooth and efficient patient experience from the initial contact through the entirety of their visit. This role requires a high level of organization, excellent communication skills, and a strong commitment to providing exceptional customer service.

RESPONSIBILITIES AND DUTIES

  • Schedule and confirm patient appointments using the clinic's scheduling system. 

  • Coordinate appointment times with providers to optimize clinic flow and minimize patient wait times.

  • Manage rescheduling and cancellations, ensuring that changes are communicated clearly to all relevant parties.

  • Greet patients warmly upon arrival and assist with the check-in process.

  • Verify and update patient information, including personal details and insurance coverage.

  • Collect and process patient co-pays, deductibles, and other payments as necessary.

  • Verify insurance eligibility and benefits prior to patient appointments.

  • Ensure that all required documentation is collected and processed in accordance with clinic policies and insurance requirements.

  • Assist patients with understanding their insurance coverage and financial responsibilities.

  • Accurately enter and maintain patient information in the electronic health record system.

  • Ensure that patient records are complete and up-to-date, and comply with confidentiality and privacy regulations.

  • Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism. 

  • Assist patients with navigating clinic procedures and resolving any issues that may arise.

  • Perform general administrative duties such as answering phones, handling correspondence, and managing office supplies.

  • Collaborate with clinical staff to ensure that patient needs are met and that appointment schedules are efficiently managed. 

  • Regular and consistent attendance is an essential function of this role.

  • Other duties as assigned.

REQUIREMENTS AND QUALIFICATIONS

  • High school diploma.

  • Bilingual in English/Spanish required.

  • Experience in a medical office or healthcare setting, particularly in scheduling or registration roles is highly desirable. 

  • Knowledge of medical terminology and medical office/outpatient surgery center policies & procedures, insurance and billing. 

  • Proficiency in using electronic health record systems and scheduling software is highly desirable. 

  • Strong comprehension of HIPAA. 

  • Exceptional oral and written communication skills with internal and external partners. 

  • Internal and external customer service orientation.

  • Strong attention to detail. 

  • Demonstrates organization and time management skills.

WORK ENVIRONMENT/PHYSICAL DEMANDS

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be physically able to sit, climb, balance, bend, stoop, kneel, crouch and crawl occasionally.

  • Must be able to lift and push/pull up to 50 pounds occasionally.

  • Frequently required to talk and hear.

  • Vision abilities required include depth, perceptions, and ability to adjust focus throughout the day.

  • Medical Front Desk Representative

    6 days ago

    Spring Valley, Nevada, United States Revel Staffing Full time $40,000 - $60,000 per year

    Join a patient-focused healthcare team as a Medical Front Desk Representative. You'll be the first point of contact for patients, ensuring smooth check-in/out, accurate information capture, and seamless coordination between patients, clinicians, and billing.Key ResponsibilitiesGreet, register, and check in/out patients; verify demographics and...

  • Behavioral Health Case Manager III, NV 988

    5 days ago

    Spring Valley, Nevada, United States Elevance Health Full time $77,364 - $116,046

    Anticipated End Date: Position Title:Behavioral Health Case Manager III, NV 988Job Description:A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support,...

  • Senior Patient Access Associate

    4 weeks ago

    Spring, United States Houston Methodist Full time

    Senior Patient Access AssociateAt Houston Methodist, the Senior Patient Access Associate position is responsible for obtaining and entering accurate demographic and insurance information in the electronic health record (EHR) on patients presenting at the various entry points of the facility. This position performs cashiering functions, ensuring that all...

  • Manager - Patient Access Services

    4 weeks ago

    Spring, United States Texas Staffing Full time

    Manager Patient Access ServicesAt Houston Methodist, the Manager Patient Access Services position is responsible for the daily management of the staff and operations for one or more of the following areas of Patient Access Services: scheduling, pre-registration, insurance verification, emergency department registration, hospital registration, inpatient...

  • Manager - Patient Access Services

    2 weeks ago

    Spring, United States Houston Methodist Full time

    Manager Patient Access ServicesAt Houston Methodist, the Manager Patient Access Services position is responsible for the daily management of the staff and operations for one or more of the following areas of Patient Access Services: scheduling, pre-registration, insurance verification, emergency department registration, hospital registration, inpatient...

  • Patient Access Manager

    4 weeks ago

    Roaring Spring, United States R1 RCM Full time

    Patient Access ManagerR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform,...

  • Supervisor Patient Access, Day Shift, Patient Access

    3 weeks ago

    Silver Spring, United States Adventist HealthCare Full time

    Patient Access SupervisorWhite Oak Medical Center seeks to hire an experienced Patient Access Supervisor who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Patient Access Supervisor, you will:Be responsible for the supervision of Patient Access including but not limited to: staffing,...

  • Patient Access Manager I

    3 weeks ago

    Spring, United States Tenet Healthcare Full time

    Patient Access ManagerResponsible for leading all daily Patient Access operations.Include the following. Others may be assigned.Assists in preparation for both short and long range planning recommendations for all Registration Process areas including: pre-service and point-of-service financial clearance activities and Patient Access functions. Actively...

  • Patient Access Registrar II, Day Shift, Patient Access

    3 weeks ago

    Silver Spring, United States Adventist HealthCare Full time

    Patient Access Registrar IIWhite Oak Medical Center seeks to hire an experienced Patient Access Registrar II who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Patient Access Registrar II, you will: Supports hospital registration processes, performs, and enforces all activities which...

  • Supervisor Patient Access, Day Shift, Patient Access

    13 hours ago

    Silver Spring, Maryland, United States Adventist HealthCare Full time $63,510 - $92,090

    White Oak Medical CenterIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. White Oak Medical Center seeks to hire an experienced Patient Access Supervisor who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.As a Patient Access...

  • Patient Access Operations Analyst

    1 week ago

    Silver Spring, United States Children’s National Full time

    Patient Access Operations Analyst-(250002YZ)DescriptionThe Patient Access Operations Analyst will partner with Operations Leaders and Revenue Cycle leadership to identify areas for improvement as it is relates to front end process.This includes charge reconciliation and charge posting within scheduling and registration systems. The Patient Access Ops Analyst...

  • Patient Access Lead

    3 weeks ago

    Paradise Valley, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...