HVAC Service Technician

2 days ago

Davenport, Iowa, United States R3 Heating & Air Full time

Position: HVAC Service Technician
Location: Davenport, Iowa (Quad Cities Market)
Company: R3 Heating & Air (A Division of R3 Roofing & Exteriors)
Schedule: Full-Time | Monday–Friday | Some On-Call Required

About Us:

R3 Heating & Air is the rapidly expanding mechanical division of R3 Roofing & Exteriors, a family-owned company built on the values of Loyalty, Accountability, and Community. We're committed to delivering exceptional HVAC service across the Quad Cities, and we're looking for skilled professionals who want to grow with a company that values teamwork, quality workmanship, and integrity.

Position Summary:

We're hiring a knowledgeable and customer-focused HVAC Service Technician to join our growing team. In this role, you'll be responsible for diagnosing, repairing, and maintaining heating, ventilation, air conditioning, and refrigeration systems. You'll also play a key part in delivering an exceptional customer experience and helping homeowners make informed decisions about their comfort systems.

Key Responsibilities:
  • Repair & Maintain Systems:
    Inspect, troubleshoot, and repair HVAC systems to ensure efficiency, performance, and safety. Conduct preventative maintenance and system tune-ups.
  • Diagnose System Issues:
    Use gauges, meters, and other diagnostic tools to identify system problems and recommend solutions. Clearly communicate findings and options to customers.
  • Code Compliance & Safety:
    Adhere to local, state, and national HVAC codes (EPA, OSHA). Use proper PPE, handle refrigerants safely, and maintain job site cleanliness.
  • Customer Communication:
    Deliver high-level service and clearly explain issues, repair options, and estimates. Recommend upgrades or memberships with professionalism and integrity. Present a minimum of 3 options to each customer to match their needs.
  • Documentation & Invoicing:
    Accurately document service calls, diagnostics, and repairs in the CRM. Handle invoices, payments, and receipts in a timely and organized manner.
  • Tools, Equipment & Vehicle Care:
    Maintain your own basic tools. Keep company vehicles clean and organized. Track inventory and report any shortages or malfunctions.
  • Training & Team Support:
    Stay current through ongoing training and team meetings. Work with dispatchers, sales staff, and junior techs to ensure job success and company growth.
  • Professionalism & Teamwork:
    Wear the company uniform, keep work areas clean, and represent R3 Heating & Air with pride. Be willing to take on rotating on-call shifts and mentor newer team members.
Key Performance Indicators (KPIs):
  • First Time Fix Rate (FTFR): Maintain a minimum of 80%
  • On-Time Arrival Rate: 95%+
  • Upsell Rate (filters, humidifiers, thermostats): Goal of 20%+
What We're Looking For:
  • Experience servicing HVAC systems in residential or commercial settings
  • Strong diagnostic, repair, and communication skills
  • Knowledge of EPA, OSHA, and HVAC codes and standards
  • Organized, dependable, and customer-service driven
  • Ability to use diagnostic tools and CRM software
  • Valid driver's license and reliable transportation
Compensation & Benefits:
  • Pay: Competitive, dependent on experience
  • Health Insurance: Offered after 90 days of employment
  • Paid Time Off & Vacation: Available after 90 days of employment
  • Career Growth: Opportunities for advancement and ongoing training

All offers are contingent on a background screening.

  • Commercial HVAC Technician

    1 week ago

    Davenport, Iowa, United States Hometown Mechanical Parent LLC Full time

    We are seeking a motivated and skilled HVAC Service Technician / HVAC Salesperson with a strong technical background and a knack for customer service and sales. In this dual-role position, you will be responsible for diagnosing and repairing residential and/or commercial HVAC systems, while also identifying opportunities to recommend system upgrades,...

  • Commercial Service Technician

    2 weeks ago

    Davenport, Iowa, United States R3 Roofing & Exteriors | R3 Heating & Air Full time $45,000 - $70,000 per year

    Job Title: Commercial Service TechnicianLocation: Davenport, IowaDivision: R3 Heating & Air Employment Type: Full-TimeAbout UsR3 Heating & Air is the HVAC division of R3 Roofing & Exteriors, a family-owned company proudly rooted in the values of Loyalty, Accountability, and Community. With a trusted reputation in roofing, exteriors, solar, and now mechanical...

  • Military Veteran Automotive Technician

    6 days ago

    Davenport, Iowa, United States Kia Veterans Technician Apprenticeship Program (VTAP) Full time

    Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP).Job DescriptionDiagnose, maintain, and repair Kia vehicles including...

  • BAS Controls Technician

    2 days ago

    Davenport, Iowa, United States ControlsJobs Full time

    BAS Controls Technician – Davenport, IA – $36.00–$52.00/hr – Commercial, Industrial & Institutional FacilitiesAbout the OpportunityA well-established Building Automation & HVAC Controls contractor is seeking a skilled BAS Controls Technician to support projects across Davenport and the surrounding Iowa–Illinois Quad Cities region. This role...

  • Industrial Maintenance Technician

    2 weeks ago

    Davenport, Iowa, United States Tessenderlo Group Full time $60,000 - $90,000 per year

    Company Description PB Leiner is one of the world's leading producers of high quality gelatins and collagen peptides. We supply a growing market in food, pharma, health nutrition and technical applications. In all our efforts, we strive to be The Clear Solution for our customers. We spot and exploit opportunities, and try to anticipate future trends for...

  • Mobility service technician

    4 days ago

    Davenport, Iowa, United States 101 Mobility Full time

    Job Summary:We are looking for a dedicated and motivated Entry-Level Mobility Technician to join our team. In this role, you will assist in the installation, maintenance, and repair of mobility equipment, ensuring our customers' safety and comfort. As an entry-level technician, you will receive hands-on training and mentorship to develop the skills needed to...

  • Residential Installer Service Technician

    1 week ago

    Davenport, Iowa, United States Overhead Door Corporation Full time

    $2000 sign on bonus....As a Residential Installer / Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records. Responsible for multiple tasks involving the take down of used residential doors and / or...

  • Comfort Advisor

    2 weeks ago

    Davenport, Iowa, United States R3 Roofing & Exteriors | R3 Heating & Air Full time $40,000 - $80,000 per year

    Comfort Advisor (HVAC Sales)Location: Davenport, Iowa – Quad Cities AreaCompany: R3 Heating & Air – A Division of R3 Roofing & ExteriorsSchedule: Full-Time | Monday–Friday | Field-BasedAbout UsR3 Heating & Air is the rapidly growing HVAC division of R3 Roofing & Exteriors, a family-owned company built on the core values of Loyalty, Accountability, and...

  • Experienced Installation and Service Technician

    2 days ago

    Davenport, Iowa, United States Xenotronics Company Full time

    Required: Candidates with practical experience in installing, maintaining, and troubleshooting access control, electric hardware, fire alarm systems. Knowledge of low-voltage systems, wiring, control panels, and safety protocols is essential.A security and fire alarm installation technician must have a blend of technical expertise, regulatory knowledge, and...

  • Maintenance Technician I

    2 weeks ago

    Davenport, Iowa, United States Preferred Apartment Communities Full time $40,000 - $60,000 per year

    Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors.  We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment...