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Revenue Operations Manager
2 weeks ago
We're seeking a Revenue Operations Manager to join our Revenue team and partner directly with Sales and Marketing to drive operational excellence across our go-to-market engine. Reporting to the Head of Revenue Operations, this role will lead initiatives that improve process efficiency, optimize our sales tech stack, and uncover actionable insights to accelerate growth. You'll act as the operational backbone for our sales organization—ensuring the right tools, data, and systems are in place to help every rep perform at their best.
Responsibilities
First 30 Days
- Onboard and learn current revenue operations framework, sales processes, and tech stack.
- Interview Sales and Marketing stakeholders to identify workflow gaps, tool usage, and efficiency opportunities.
- Review sales enablement documentation, quotas, commission structures, and tech stack; present findings to the Head of Revenue Operations.
First 90 Days
- Own commissions execution—including data pulls, analysis, revisions, and payroll submissions.
- Manage Salesforce and adjacent sales/marketing tool support tickets.
- Partner with RevOps stakeholders on the prioritization of sales and marketing initiatives.
- Begin managing Salesforce-connected tools such as Qualified, Sales Engagement, Clay, and Fathom AI.
First 6 Months and Beyond
- Optimize sales processes to improve efficiency, adoption, and compliance.
- Enhance best practices for Salesforce and integrated sales tools.
- Identify and implement new tools or automations to improve GTM efficiency.
- Build and maintain Salesforce dashboards to support forecasting and performance tracking.
- Collaborate cross-functionally to design scalable operational processes.
- Lead requirements gathering and support enablement documentation for RevOps projects.
Requirements
- 3–5+ years in Revenue Operations, Sales Operations, or GTM Operations within a SaaS environment.
- Proficiency with Salesforce CRM and marketing automation tools (HubSpot preferred).
- Experience with sales tech stack tools such as Qualified, Sales Engagement, Clay, or Fathom AI.
- Strong analytical ability to extract insights, build reports, and forecast accurately.
- Proven record of improving sales processes, commission management, and tool adoption.
- Strong organizational and project management skills with high attention to detail.
Nice to Have
- SaaS background (strongly preferred).
- Experience presenting findings to VP-level stakeholders.
- Familiarity with sales cadence and chat automation tools.
- Ability to lead training and adoption initiatives for sales teams.
