Startup GenAI Operations Manager

AWS is seeking a Startups GenAI Operations Manager to join our Global Startups GenAI Ops team. The team is responsible for supporting the Global GenAI Startups Sales, Solutions Architecture and Go-To-Market Business Development teams. Aligned with the Global GenAI STL, this operations team creates and maintains all mechanisms and projects to scale the GenAI team globally – all within an environment of rapid growth and increasing complexity.

As a trusted advisor to the Startup leadership team, the Startups GenAI Operations Manager will provide strategic insights and recommendations based on in-depth analysis of sales coverage, total addressable market, customer segmentation, and other key areas. This position will lead time-sensitive executive responses and conduct comprehensive data analyses to inform leadership decisions. Additionally, they will oversee strategic, cross-functional initiatives including go-to-market motions, organizational design, incentive compensation modeling, and resource deployment, while driving operational planning processes and leading executive response efforts.

Key job responsibilities

The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have great communication and customer-relationship skills, strong analytical insights, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Sales, Solutions Architect, Business Development, Finance, Marketing, Recruiting, Compensation, Services, and other Operations teams will be crucial to the effective execution of the responsibilities. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

• 5+ years experience in Sales Operations, Sales Strategy, Finance, Business Development, or other related fields.
• Bachelor's degree in Business Administration, Finance, Economics, Engineering, Computer Science, or related field.
• Understanding of start-ups, venture capital firms, or start-up ecosystem organizations.

• Strong written and verbal communication skills, with a track record of presenting to senior management.
• Experience working within a high-growth, technology company.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.