Server

1 day ago

San Diego, California, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa's kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you'd like.

About the role

The Server provides exceptional quality and service to Seasons Restaurant guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences.

What you will do: 

  • Anticipate and service of guests' requirements before requests are necessary.

  • Serve and clear food and beverage items in an unobtrusive and professional manner.

  • Be familiar with the wine list and in wine and beverage service including stemware used and appropriate garnishes.

  • Utilize a "Captain's Pad" correctly and for the sake of communication.

  • Complete opening and closing side work as assigned and have all tables set according to standard.

  • Present menus (including children's menus) and explanations for all menu items as well as specials of the day.

  • Offer a cheese and fruit tray explaining each of the various selections for the day.

  • Utilize the Residence Club's computer system ringing up sales, printing checks, closing checks and completing closing readings.

  • Carry trays, bus and reset tables with linen, china, glass and silver.

  • Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.

  • Handle a guest walk out.

  • Respond properly in any Residence Club emergency or safety situation.

  • Perform other tasks or projects as assigned by Residence Club management and staff.

What you bring:

  • Reading, writing and oral proficiency in the English language.

  • 1-2 years food and beverage serving and/or related food and beverage experience

  • Excellent knowledge of food, preparation, and wines.

  • San Diego County Food Handlers card (not required upon hire).

  • RBS certification

What we offer: 

  • Hourly Rate: $16.90

  • 401(k) Retirement Savings Plan

  • Excellent training and development opportunities

  • Exclusive discount and travel program with Four Seasons Hotels and Resorts

  • Complimentary dry cleaning for employee uniforms

  • Complimentary employee meals

Schedule & Hours:

  • Part Time

  • Early mornings, days, evenings, weekends, and holidays

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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