Community Engagement Ambassador

Community Engagement Ambassador-Emmett Reed Center

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance: Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
• Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life's challenges, and the demands of work/life balance.
• Paid Time Off (PTO): Relax and recharge with our generous PTO plan.
• Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate
• Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating.
• 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.
• Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services of North Florida is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary

The Community Engagement Ambassador's primary role will be to recruit and engage parents/caregivers residing in a high removal and investigations areas, while connecting them to Center of Hope (COH) programs and services. This position will also be a community resident of the 32209 zip code.

This position is a voice of the community, which helps to identify community needs, gaps and barriers through focus groups and listening sessions. This position engages community members through inclusive outreach, facilitates equitable discussions to help resident problem-solve issues and brainstorm opportunities, shares community resources – from funding opportunities to programs that support the community's needs/interests.

This position requires direct contact and consultation with community members, community providers/partners and stakeholders. This position will report to the Operational Management Supervisor and Executive Director of Community Reinvestment.

Job Duties

• Engage community residents, families, non-profits, child care, school based and faith-based organizations to help determine needs of the 32209 community at program start-up and on-going basis.
• Inform community members about different services available at the Center of Hope. Identify any barriers to services and connect resident to Family Support Navigator.
• Assist with the facilitation of parent and community support groups, workshops, and focus groups, as needed.
• Assist with organizing and facilitating community events, programs, groups, workshops, neighborhood block parties geared towards meeting the needs of the 32209 community
• Perform other duties as assigned

Minimum Qualifications

• High school diploma with at least two years of community engagement and leadership experience
• Must have lived experience such as being a parent, community leader or someone who has taken an active role in advancing an issue important to children and families or the general welfare of the neighborhood. This position must live in the 32209 zip code and must be able to demonstrate previous work engaging others and ability to complete work with minimal direction.
• Valid Driver's License

FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at for our Duval and Nassau counties.