Senior Compliance Manager

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is looking for a Senior Compliance Program Manager with broad regulatory compliance and operational subject matter expertise to help build the program from the ground up. You will build, operationalize, and scale Roblox's regulatory readiness and compliance program. You will partner with the legal, business, and product teams to build process documentation, create scalable solutions, and manage escalations.

The ideal candidate is highly-organized, motivated, reliable and execution oriented. You thrive in a fast-paced environment where you are expected to effectively manage multiple highly cross functional programs at once.

You will:

Build & Scale the Program

• Manage and mature the structure of regulatory compliance escalation forums
• Develop automated dashboards and metrics on compliance programs for reporting to senior leadership
• Develop programmatic processes and resources to manage audit requests end-to-end

Manage Escalation Forums

• Mature our regulatory escalation resources, templates, and communications to ensure that Roblox has an efficient and scalable process for regulatory compliance escalation management.
• Organize and track the end-to-end lifecycle of regulatory compliance escalation issues.

Communication & Educate

• Develop and deliver compliance training and evangelization programs to a broad range of partners
• Develop compliance communications and reporting programs for senior leadership and key business stakeholders

You have:

• 6+ years of experience on regulatory compliance programs, ideally at a global or technology company
• 3+ years working in a highly regulated domain such as integrity, online safety, privacy, or security
• Experience in project and program management, including problem solving, time management, organization, critical issue management and metrics development
• Proficiency in defining metrics and utilizing BI tools (Tableau, Looker, or similar) to visualize data. Ability to tell a compelling story about program health using data.
• Experience creating engaging training materials and internal communications that simplify complex topics.
• Experience operationalizing and designing compliance workflows, working with different case management systems
• Experience in process design and improvement in end-to-end product lifecycle

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.